To,
MANAGER / HUMAN RESOURCES
Respected Sir/ Madam,
I
introduce myself to your esteemed organization in the hope that you will
allow me to interview for any possible vacancy available, which suits my
qualifications & experiences.
If given a chance, I assure you sir/madam that I will work to the great
satisfaction of my superiors & the organization.
Looking forward for a favorable action form you.
Thanks & Best Regards,
Yours Sincerely,
FATIMA EISSA AL QUBAISI
Page 1 of 5
Office No : +971-**-******* Ext No : 1040 Direct No : +971-**-*******
Fax No : +971-**-******* Res. No : +971-**-******* / +971-*-*******
Mobile No : +971-**-******* / +971-**-******* P.O. Box : 908, Abu Dhabi UAE
E. mail : **********@*******.**
FATIMA EISSA AL QUBAISI
P ERSONAL INFORMATION & OBJECTIVE
Young energetic female having date of birth 08th August 1979, in Abu Dhabi, looking for
suitable office job where my computer skills & experiences are properly utilized and to
development my self.
I am UAE National having marital status as married and with one baby boy.
P ERSONAL QUALITIES
I believe in result
Oriented Hard work with Honesty, Devotion, Dynamic, Self Motivated, Fast Learner,
Able to work under pressure, Presentable, Responsible, With Excellent management
Skills and team work abilities.
E XPERIENCE
2001 Up to date OFFSET PROGRAM BUREAU Abu Dhabi, UAE
General Services Assistant (Travel Section)
Assist the Officer and Senior Assistant Travel & Transport in
implementation of the travel plan prepared by the section to serve OPB
employees travelling for business or training purposes.
Implement the Travel Policy and Procedures as defined in the GSD
Manual.
Update and keep current the booking and reservation system used by
the section
Provide efficient and speedy response to internal customers on their
queries or requests relating to travel.
Maintain effective coordination and contact with external service
providers (Travel Agencies & Hotels) in order to obtain excellent
services.
Remain updated on new developments in the travel market and keep
the Senior Assistant Travel and Transport informed about the same.
Maintain up-to-date tracking sheets with all activities of the section.
General Services Assistant (Development Section)
Maintain utmost confidentiality of all information.
Coordinate with Department Manager, Asstistant Manager (Development)
regarding Confidenital Documents, Budget, Business Plan, Goals &
Achievments, Organisation Chart and Policy & Procdures.
Carry out pool secretarial and administrative support duties in order to serve
all GSD sections efficiently.
Page 2 of 5
Office No : +971-**-******* Ext No : 1040 Direct No : +971-**-*******
Fax No : +971-**-******* Res. No : +971-**-******* / +971-*-*******
Mobile No : +971-**-******* / +971-**-******* P.O. Box : 908, Abu Dhabi UAE
E. mail : **********@*******.**
Draft standard correspondence, routine memos etc. independently and
follow instructions from superiors to draft non-routine letters.
Receive and sort all incoming and outgoing mail of the GSD and
distribute to concerned staff.
Make necessary arrangements for meetings as instructed, ensure all
those required to attend are duly informed and to record/distribute the
minutes of the meeting to all concerned (rephrased)
Arrange appointments for the Department Manager and other Assistant
Manager, Officers and Seniors.
Maintain the filing system for the department to ensure effective
storage and quick retrieval of documents.
Coordinate with secretaries and administrative staff at other OPB Units
and Departments to follow up on official matters.
Provide leave cover as and when required.
Any other duties as assigned by Management.
Receptionist
Handle front desk duties and greet visitors in a courteous manner and
direct them to the required personnel they wish to visit.
Maintain the internal exchange and route calls to the right person within
the organisation.
Liase with housekeeping staff to ensure the reception area is kept clean
and organized at all times.
Maintain and update the OPB telephones list and circulate these to the
GSD staff.
Carry out any related assignment or assist in paperwork or
documentation if required.
Assist in data entry of Directors, Managers & Staff as and when
required.
Provide leave cover as and when required.
Entries all VIP's & Customers Business Cards in system.
Any other duties as assigned by Management.
1998 2001 National Bank of Abu Dhabi H.O. Abu Dhabi
Receptionist
Maintain utmost confidentiality of all information.
Receive, greet and direct visitors to the department.
Receive and forward telephone calls to the concerned staff.
Dispatch of incoming and outgoing mail to concerned addresser.
Arrange interviews and appointments as requested by RO/HRD staff and
follow up as needed.
Entries all VIP's & Customers Business Cards in system.
Page 3 of 5
Office No : +971-**-******* Ext No : 1040 Direct No : +971-**-*******
Fax No : +971-**-******* Res. No : +971-**-******* / +971-*-*******
Mobile No : +971-**-******* / +971-**-******* P.O. Box : 908, Abu Dhabi UAE
E. mail : **********@*******.**
Regularly update the Division s notice board.
Assist in data entry of HRD as and when required.
Assist in typing to relieve workload of HRD staff.
Provide leave cover as and when required.
Any other duties as assigned by Management.
E DUCATION
2007 - Cambridge International Diploma in Office Administration,
Select Training and Management Consultancy, examination and
certificated from UK Cambridge University in :-
Office Procedures
o
Communication & Task Management
o
Interpersonal Business Skills
o
Customer Care
o
Text Process
o
1997 Al-Qadissaia First Secondary School, Abu Dhabi UAE
T RAINING COURSES
May 2007 How to Design Dynamic Presentation from Satellite
May 2007 Better emails, faxes and Memo from British Council
February 2007 - Customer Management for General Services from Dovetail
January 2007 - Excellence in Office Management Basics (In House) * without
certificate
April 2006 International English Language Testing System Overall Band
6.0 score.
March 2007 Emotional Intelligence Master Class from Dovetail
March 2006 Effective Administratin Skills Workshop from Focus
Management Consultancy 2004 Bulates Test Overal Band level 3 overall
score 60 (In House) * without cetificate
2004 English Business Writing Skills (In House) * without certificate
2003 International English Language Testing System Overall Band 5.5 score
June 2003 - Excel 2000 Level 2 in New Horizions
March 2002 - Business Writing Course (In House) in UAE Offsets Group
November 2001 - Customer Care & Telephone Skills Course from Spearhead
Training.
September 1999 - MS Excel 97 Windows 95 at Al-Alpha Data.
October 1998 - MS Office 97- Out look- Internet & Windows 95 at Buainain
Computer Centre.
December 1998 - MS Office 97 & Windows 95 in Compu base
December 1998 - Work passport in Abu Dhabi Chamber of Commerce
December 1998 - English language Course in ELS
August 1995 Ms DOS Ms Windows 3.1
Page 4 of 5
Office No : +971-**-******* Ext No : 1040 Direct No : +971-**-*******
Fax No : +971-**-******* Res. No : +971-**-******* / +971-*-*******
Mobile No : +971-**-******* / +971-**-******* P.O. Box : 908, Abu Dhabi UAE
E. mail : **********@*******.**
L ANGUAGES
Fluent English (writing, reading and speaking skills)
Capable of handling Business Correspondence in Arabic and English.
Good Communication Skills
D RIVING LICENSE
Light Duty Driving License issued from Abu Dhabi
I NTERESTS
Reading
Listening music
Painting.
Making friends and creating friendly environment all over
Helping Collogues.
R EFERENCE
1. Mrs. Fatema Hafeez
HR & Administration Manager, HR & Administration Department UAE Offsets Group
Office No : +971-**-******* Ext No : 1050 Direct No : +971-**-*******
Fax No : +971-**-******* Mobile No : +971-**-******* P.O. Box : 908, ADNIC Building,
3rd floor
Abu Dhabi UAE E. mail : *******@*******.**
2. Mr. Mohammed Omer
Human Resources Director, Human Resources Unit - National Bank Of Abu Dhabi (NBAD), Head
Office
Office No : +971-**-******* Fax No : +971-**-*******, Head Office Building, Between
Khalifa and Baniyas Street, Abu Dhabi UAE E. mail : *.****@*****.***.**
Page 5 of 5
Office No : +971-**-******* Ext No : 1040 Direct No : +971-**-*******
Fax No : +971-**-******* Res. No : +971-**-******* / +971-*-*******
Mobile No : +971-**-******* / +971-**-******* P.O. Box : 908, Abu Dhabi UAE
E. mail : **********@*******.**