Customer Service Sales

* ***** **** **** *** (Birmingham)

Date: ****-**-28, 10:04AM ****************@*****.***

Katesa Boyette

SUMMARY

To obtain a position where I can better assist customers with a knowledgeable helping hand accompanied by a warm and friendly smile, resulting in a great experience of which will be recommended to others.

QUALIFICATIONS

Extensive knowledge and experience in the Customer Service & Retail Sales field.

WORK EXPERIENCE

2011 - 2012 Red Mountain Villas

Leasing/Turnkey Birmingham, AL

Touring the property, answering phones, greeting prospects, maintaining courteous and helpful attitude to the residents and increasing knowledge of activities related to the leasing process and/or completing move-in procedures. Responsible for painting and cleaning vacant units for occupancy; also responsible for the care, maintenance and inventory of all supplies and equipment owned by the property

2010 - 2011

Sales Associate Old Navy

Homewood, AL

Performing the daily tasks of keeping my workplace neat and organized. Price adjustments and markdowns on discounted merchandise.

2010 - 2010

Sales Associate Wal-Mart

Chelsea, AL

I performed the task of being a cashier. I helped customers with their Merchandise and made sure they had found everything they needed.

2009 - 2009

Assistant Management Cato's Corporation

Bay Minette, AL

Responsible for entering customer sales, layaways and other transactions in computer system. I also was a fill in assistant manager where I opened and closed store daily and done daily deposits. I gave superior customer service to customers. I also broke down weekly shipments and placed on sales floor and changed out displays. I also was a floater for different Cato locations when needed.

2008 - 2009

Assistant Management Cato's Corporation

Sylacauga, AL

I gave superior customer service to customers and helped our store reach sales goals. I was responsible for opening and closing of the store, daily doing deposits, breaking down shipment and placing on sales floor. Also responsible for changing out displays.

2007 - 2007

Customer Service Rep Ebsco Industries

Inverness, AL

Responsible for answering inbound calls, from customers who had questions, or wanted to order new reception room magazines. Placed customers orders in computer system, faxed verified orders to customers, contact with Publishers to rectify customer's complaints when no magazines were delivered, also mailed out promotional items along with sample magazines until there subscriptions began to arrive.

2004 - 2007

Sales Representative JoDe's Furniture

Sylacauga, AL

Responsible for assisting customers with finding the perfect Merchandise to suit there needs. I filed customer sales, and ordered merchandise from Manufactures. I also set up living room and dinning room displays so that they were appealing to customers. Entered in customer's sales in Quick Books.

2003 - 2004

Sales Associate Badcock Home Furniture

Sylacauga, AL

Responsible for opening and closing store. Also done daily deposits and took deposits to bank. I assisted customers with finding the merchandise that they would love for there home. Sold a variety of Merchandise from Beds to items to decorate their homes. Entered customer's sales into computer and ordered customer merchandise through computer. Files customer sales and set up delivery dates.

2002 - 2003

Sales Representative JoDe's Furniture

Sylacauga, AL

I assisted customers in finding merchandise for there homes and also filed customer files and used fax machine, ordered customer merchandise from Manufactures. Entered customer sales in Quick Books

EDUCATION

2001 - 2002 Central Alabama Community College

was working towards a Information Technology Degree Childersburg, AL

2001 Fayetteville High School Sylacauga, AL

REFERENCES AVAILALE UPON REQUEST

Contact this candidate