Management Training

Allan Mackenzie

*** *. ***** *****, ***** Valley, AZ 85614

Phone: 646-***-**** E-Mail: **********@***.***

Affiliations and Public Speaking

Presenter and consultant locally and nationally to such organizations as: American Bar Association (ABA),

Association of Legal Administrators (ALA), International Legal Technology Association (ILTA), Trial Lawyers

Association, National Association of Legal Secretaries, National Paralegal s Association, ProLaw User Groups,

Xerox Corporation, AT&T Corporate Computing, American Airlines, Dell Corporation, Gateway Corporation,

Bellevue College, St. Andrews Crippled Children s Foundation, Wang Corporation, Microsoft Developers

Network (MSDN). Technology development for class action cases including asbestos, tobacco and Thimerisol.

Professional Experience

Brune & Richard, LLP 4/2006 4/2012

Director of Information Technology, responsible for all aspects of firm management technology, long range

planning and hands-on operation including but not limited to: network design and management, database

and Exchange administration, budget planning, end user training, liaison with litigation support vendors, design

of litigation databases, IP telephony. Milestones include but are not limited to: management of personnel

expansion from 17 to 80, opening sub-offices on both coasts, move of corporate headquarters, founding of

Accounting department and design of chart of accounts and billing process, creation of a unique PC-Free

environment controlled nationwide by two Full-Time-Equivalent positions, implementing Time Matters case

management and accounting, implementing cost-recovery processes, numerous upgrades of all internal

network operating systems, case management, discovery management, exchange, Microsoft Office and other

packages.

Mackenzie Consulting 1989-Present

Founder, Applications Trainer, Process Consultant and VBA Programmer to law firms and corporate legal

departments nation-wide including but not limited to: Adidas America, Legacy Health Systems, Portland

General Electric, Davis Wright Tremaine, and Cable Huston Bennedict Haagensen and Lloyd. Expert witness

consulting to firms such as Morrison Foerster.

Advanced Legal Systems, Inc. 1/2000 4/2006

Vice President, Applications Practice Area. Developed and delivered curriculum to legal professionals on a

wide range of applications and process concepts. Integrated and customized rollout and installation of

hardware and software packages for firms from 2-700 employees, specializing in Microsoft Office installation

and active directory design. Responsible for expansion of practice area and business development for new

offices from Oregon to New York. Oversaw internal employee development training. Representative and

speaker to the International Legal Technology Association, Association of Legal Administrators, American Bar

Association on local, state and national levels. Certified firm representative for ProLaw and Time Matters

Microsoft Corporation 4/1992 4/1997

WorldWide Training Lead, Product Support Services. Developed internal training for telephone support in all

Microsoft offices worldwide on products such as Microsoft Excel. Developed first ever training on Microsoft

Outlook. Delivered training to local office trainers in the U.S. and to telephone support offices in London, Dubai,

Mexico City, Sao Paulo, Tokyo and Sydney. Contributing editor for the Microsoft Knowledgebase. Liaison

between product support and development. Contributor to the Microsoft Excel Help system. Escalations Lead

for second and third level telephone support. Developed first cross-application training programs (Excel for

Word Engineers, Word for Excel Engineers

Education

Education and certifications from Rutger s University, The University of North Texas, Microsoft University,

ProLaw, Time Matters, iManage, Information Mapping Corp., Corel Corp.

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