Customer Service Quality Assurance

Eric Place

Email: *********@********.***

Address: **** ****** ***

City: DOVER

State: PA

Zip: 17315

Country: USA

Phone: 717-***-****

Skill Level: Entry

Salary Range: $45,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

ERIC PLACE

3256 Walker Ave. Dover, Pa 17315 717-***-**** *********@********.***

MANAGEMENT TRAINEE

Desire an entry level management trainee position within the healthcare field which offers challenging and training. Known for reliability and consistency in quality of service. Detail-oriented and efficient director. Effective at trouble shooting complications, and recognized for high-standard of work-performance. Possess disciplined work ethic, and I am focused, productive, honest, accessible, and well-trained in manufacturing and safety procedures. Excellent interpersonal and communication skills. Great team player and responsible leader. Seeking a position where I can apply my leadership skills and make a positive impact. Additional core competencies include:

Strong Leadership and Organization Skills Detailed Oriented

Quality Assurance Personable Customer Care

Inspection of Parts Function Testing

Workplace Safety Coordinating Daily Responsibilities

PROFESSIONAL EXPERIENCE

Harley-Davidson, York, Pa 2011 - Present

Assembly

* Assemble various models of motorcycles. Worked in many areas of the assembly line placing different components on the motorcycles

* Inspect individual motorcycle parts for quality and compliance to ensure safety

* Test parts to ensure proper function

Yorktowne Cabinetry, Red Lion, Pa 2000 - 2010

Assembly

* Built series of kitchen cabinets of a large variety from start through to completion

* Maintained inventory/stock of paint supplies

* Performed quality checks to ensure high-standard of craftsmanship

* Trained many new employees on various jobs within the department

Baldwin Farm, Red Lion, Pa 1998 - 2000

Farmhand

* Helped grandfather run the everyday farm operations

McDonald`s, Red Lion, Pa 1996 - 1998

Customer Service

* Prepared customer orders

* Maintained a clean and orderly working environment

* Stocked restaurant supplies when needed

* Team leader

EDUCATION & CREDENTIALS

Bachelor`s Degree of Science in Healthcare Management - South University Online, Savannah, Ga Feb 2009 -

Present

* Completed 152 of 180 credit hours with a 3.0 GPA

High School Diploma - Red Lion High School, Red Lion, Pa 1998

Training:

Company/Organization which administered training - location (date of completion)

Handling chemicals.

Proper handling and spill clean up.

Lean manufacturing training.

Safety training

AWARDS & DISTINCTIONS

Multiple Time Employee of the Month, McDonald's Perfect Attendance, Yorktowne Cabinetry

5 year Safety Award, Yorktowne Cabinetry

References available upon request.

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