Project Manager Management

Mark Taylor

Email: *********@********.***

Address: **** ****** ***

City: Boulder

State: CO

Zip: 80304

Country: USA

Phone: 303-***-****

Skill Level: Experienced

Salary Range: $120,000

Primary Skills/Experience:

Scrum Master Project Manager Program Manager MS Project, Office, Visio Schedules, Budgets, Change Management, Training

Educational Background:

Masters Degree, Spanish Literature

CU Boulder, 09/1991 - 12/1994

Boulder, CO

Not Selected,, Not Selected

Job History / Details:

MARK D. TAYLOR

1458 Alpine Avenue * Boulder, Colorado 80304

303-***-**** * *********@********.***

G11n TOOLS MANAGER (AGILE) * SOFTWARE PROJECT MANAGER (SCRUM MASTER)

Highly accomplished professional with superior track record of success managing complex technology initiatives, operations, development, and deployment across widely diverse worldwide environments.

* Drive state-of-the-art development programs, spearheading end-to-end project simplification and management.

* Strengthen competitive edge in aggressive markets, learning and sharing knowledge on latest tools and trends.

* Eliminate time, effort, and costs, directing continuous process improvements and high-impact change.

* Maximize customer satisfaction and quality of product portfolios, proactively identifying and resolving issues.

* Build, train, and lead world class onsite and virtual teams, uniting all parties on common visions and goals.

Technical & Strategic Planning * Multi-Project Management * Software, Device, Tool & Website Development * Technology Governance * Agile Methodology * RFE Management * Process Improvements * Change Management * Onsite & Virtual Team Management * Training & Development * Vendor Management * Budgeting * Cost Cutting

PROFESSIONAL EXPERIENCE

VMWARE, Palo Alto, California * 2012 - Present

G11n Program Manager (contract position)

Manage 2-5 overlapping and concurrent projects including, but not limited to, schedules, budgets, and status reports. Write process improvement wikis for dissemination across group. Secure funding and approvals. Communicate any changes in cost with executive funders. Administer $1M annual budget for events, GSS, and Partner Central.

Achievements:

* Provided seamless project management for up to 5 Global Sales & Support projects simultaneously.

* Localized VMware Partner Central for SalesForce.Com; currently integrating with Teamsite and Ontram+, and ensuring successful completion of development via BRD and FRD review and expert recommendations.

* Ensured consistency across group, co-leading standardization of processes; oversaw wiki site storing all process training and documentation.

* Established best practices for new group of G11n Program Managers, co-leading variety of G11n Initiatives Projects; included developing templates using hybrid scrum methodologies.

ORACLE / SUN MICROSYSTEMS, Broomfield, Colorado * 2000 - 2012

G11n Project Manager

Served as Project Manager and Scrum Master on globalization and localization projects with focus on maximizing ROI on team IT assets; included, but was not limited to, Six Sigma, change management, deployment, and migration initiatives. Prepared workflows and training. Directed and developed geographically dispersed internal and external engineering teams, vendors, and reviewers including 80-member teams. Led Translation Management Systems Strategy Team, and Globalization Governance Model Team. Built and led Change Acceptance Process Team. Wrote process documentation and product requirements for engineers. Trained program managers, writers, and engineering teams. Tracked, reported, and fixed bugs. Leveraged Sun Sigma methodologies. Authored, compiled, and submitted monthly progress reports. Communicated business cases to secure additional resources as needed.

Achievements:

* Revolutionized entire team`s use of single software suite to manage end-to-end process; rated #1 Project Manager / Scrum Master for extraordinary achievement.

* Cut 5-20% of costs for Oracle (up to $30M), providing key elements for business case to transition from paragraph- to sentence-based segmentation.

* Saved +140 hours/week of PM resources, leading 4-member engineering team to deliver +130 RFE via WorldServer API; utilized saved resources to fuel other initiatives.

* Eliminated +$300K from $1.5M budget in 1 year, consolidating or engaging new vendors, and renegotiating contracts with existing vendors.

* Simplified identification and costing of all assets necessary to deliver proven accurate budget numbers, reengineering budgeting process.

* Improved team training on complex process, co-designing and delivering Visio Workflow with team of project managers; reduced project planning time, simplified complexity to mitigate risk, and boosted PM effectiveness.

Key Projects:

* Led 20-member team in successful delivery of localized content in up to 21 languages for 3 areas: Oracle Healthcare, Master Person Index, User Productivity, and Product Data Quality.

* Delivered 6 products in 2 product lines, Directory Server and Identity Management: Directory Server Enterprise Edition, OpenDS, Virtual Desktop, Identity Management, Role Manager, and Open Single Sign On.

* Managed various projects using Translation Management Systems tools with focus on maximizing effectiveness and efficiency of procedures; included Storage, Service Listings, and Java.com.

* Researched, purchased, and deployed Translation System for Globalization, -WorldServer;- leading and partnering with multiple teams; subsequently drove integrations of Language Weaver, Content, JSP Wiki, Confluence Wiki, Documentum, and Mercurial.

* Streamlined localization activities, establishing process for Sun`s Web Learning Center (WLC), creating review process, and training internal writing and graphic staff; presented localization overview to reviewers at Worldwide Sun training initiative.

GLOBALSIGHT, Gunbarrel, Colorado * 2000

Technical Project Manager

Provided full range of technical support for deployment of HP.com and localized version including developing customized solutions. Compiled, prioritized, and presented RFE to software development for product improvements. Trained vendors. Troubleshot software. Tracked, reported, and follow-up on defects. Supported and trained translators, reviewers, and editors on GlobalSight Ambassador Software. Authored and maintained internal FAQ for colleagues. Provided onsite software setups and database integration for clients.

Achievements:

* Instrumental in successful execution of HP.com`s web localization project, driving all technical aspects.

* Enabled centralization of process and reduction of headcount in +25 GEO locations, deploying GlobalSight.

* Drove ongoing optimization of products, championing product enhancement at product development meetings.

* Recognized as key go-to person for resolving software issues.

ADDITIONAL PROFESSIONAL HISTORY

INTERNATIONAL COMMUNICATIONS, Boulder, Colorado * 1998 - 1999

Project Manager & Localization Engineer

* Coordinated and led some of company`s most high-margin projects.

* Doubled profit margin on projects from 20% to 40%, expertly managing project budgets.

* Motivated and led team of localization experts; achieved successful validation of localized version of software.

* Ensured maximum customer satisfaction, assessing and prioritizing client needs, and driving delivery to meet and exceed expectations.

EDUCATION

Master of Arts in Spanish (Recipient of Faculty Award)

Graduate Teacher Program Professional Development Certificate

University of Colorado, Boulder, Colorado

Bachelor of Arts in Spanish (Dean`s List x6, Faculty Scholar, National Spanish Honorary)

Saint Lawrence University, Canton, New York

PROFESSIONAL DEVELOPMENT

Six Sigma Training * C++ Intro * XML Intro * Java Intro * Soft Skills Training

ADDITIONAL LANGUAGE

Spanish

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