Customer Service Sales

Junior Marketing Major

Alec Tyson ****.*******@*****.***

**** ******* ****** ********** ** 19403 tel: 610-***-****

EDUCATION: TEMPLE UNIVERSITY, Fox School of Business, Philadelphia, PA

Bachelor of Business Administration, Graduation: May 2013

Major: Marketing Minor: Management Information Systems

GPA: 3.50 Dean s List, Spring 2010, Fall 2010, Spring 2011ACTIVITIES:Member of American Marketing Association, January 2011

- Executive Board Member and Events Coordinator, April 2011

OBJECTIVE: Internship in the field of marketing or sales

EXPERIENCE:HOPE PAIGE MEDICAL, Conshohocken PA May 2011 August 2011

InternPerformed customer service by answering phone calls and solving customer problemsReceived orders over the telephone and placed them in the systemTracked and expedited orders to ensure timely fulfillmentArranged outsourcing of engraving ordersAssisted with projecting near-term inventory requirements

LEVI STRAUSS & CO, Limerick PA May 2010 January 2011

SalesResponsible for sales, customer service, and cashier responsibilities in a high-volume outlet storeConsistently met or exceeded sales goals based on units sold and store revenue

ZACHARIAS CREEK SIDE CAF, Worcester, PA August 2008 September 2009

Server AssistantPerformed various activities such as serving food and water, cleaning/busing tables for a 150 person casual fine dining restaurant

SKILLS & INTEREST

Proficient in Microsoft Word, Excel and PowerPoint

Worked with QuickBooks to complete orders

Interests: Guitar, Band, Tennis, Cooking, AMA

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