Customer Service Administrative Assistant
Resume:
Kimberlee Price
Email: ********@*****-********.***
Address:
City: Houston
State: TX
Zip: 77099
Country: USA
Phone: 832-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Communicates well in writing and verbally. Able to carry out positions of responsibility with a minimum of supervision; self-motivated and able to set goals then work to achieve them. Experienced with Microsoft Word and Excel. I would like to acquire a postion with responsibility that allows me to utilize my talents and skills in a manner that is consistent with the company's goals.
Educational Background:
High School Dipolma from Central Washington University, Ellensburg WA 1/2001 to 12/1993 (Law & Justice)
High School Dipolma from Ellensburg Washington, Ellensburg WA 1/2001 to 12/2012
Job History / Details:
Career Overview
Communicates well in writing and verbally. Able to carry out positions of responsibility with a minimum of supervision; self-motivated and able to set goals then work to achieve them. Experienced with Microsoft Word and Excel. I would like to acquire a postion with responsibility that allows me to utilize my talents and skills in a manner that is consistent with the company's goals.
Core Strengths
Strong organizational skills
Active listening skills
Energetic work attitude
Sharp problem solver
Customer service expert
Telecommunication skills
Accomplishments
Customer Service
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. Resolved customers issues and ensured a complete understanding of contract terms and agreements.
Sales
Consistently generated additional revenue through skilled sales techniques.
Work Experience
February 2000 to August 2012
AT&T Telephone Company
Customer Service Representative
Analyzing large and small business customers telecommunication billing needs while in a call center atmosphere, compiling pertinent data to assist business customers in the telecommunications arena, assisting in developing personnel guidelines and reviewing large accounts for billing accuracy and compliance of contracts.
May 1995 to March 1996
United States Department of Justice
Federal Correctional Officer
Supervised and issued work details to over three hundred prison inmates.
Counseled and enforced federal laws and regulations according to United States Bureau of Prisons' policies.
October 1994 to May 1995
Pearland Independent School Distric
Substitute Teacher
Helped educate students in accordance with Pearland school district quidelines.
February 1994 to August 1994
Department of Transportation
Administrative Assistant
Heavy customer service, scheduling appointments, arranged travel itineraries, coordinated incoming and outgoing correspondence and messages.
Duties also included handling data entry.
Educational Background
December 1993 Central Washington University,
Ellensburg Washington,
Bachelor of Arts Law & Justice
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