Customer Service High School

Kimberly Ward

Email: ********@*****-*******.***

Address:

City: Clearwater

State: FL

Zip: 33764

Country: USA

Phone: 813-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Coordinator / Key holder who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. Reliable and punctual Sales Associate who possesses an excellent work ethic and more than 8 years in retail. Areas of expertise include inventory, cash management and exceptional customer service.

Educational Background:

High School Dipolma from Everest University, Largo FL 1/2001 to 12/2012 (Medical)

High School Dipolma from Hernando High School, Largo FL 1/2001 to 12/2012

Job History / Details:

Summary

Coordinator / Key holder who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.

Reliable and punctual Sales Associate who possesses an excellent work ethic and more than 8 years in retail. Areas of expertise include inventory, cash management and exceptional customer service.

Highlights

Employee scheduling

Cash handling accuracy

Inventory control procedures

Organized

Detail-oriented

Excellent multi-tasker

Strong communication skills

Personnel training and development

Superb sales professional

Loss prevention

Accomplishments

Received exceeds expectations ratings on performance reviews.

Contributed to drop in shoplifting through increased awareness and intervention measures.

Experience

March 2012 to Current

Marshalls Tampa, Florida

Administrative Coordinator

Maintained the front desk and reception area in a neat and organized fashion.

Posted open positions on company and social media websites.

Managed daily office operations and maintenance of equipment.

Answered customers' questions and addressed problems and complaints in person and via phone.

November 2005 to Current

Marshalls Tampa, Florida

Customer Service Coordinator

Answered customers' questions and addressed problems and complaints in person and via phone.

Opened and closed the store, which included counting cash drawers and making bank deposits.

Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.

Communicated store policy violations to the leadership team in a timely manner.

Built customer confidence by actively listening to their concerns and giving appropriate feedback.

Education

2013 Everest University Largo, Florida

Associate of Science Medical

1988 Hernando High School,

High School Diploma

Contact this candidate