Administrative Assistant Human Resources

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Fatima

Urroz A Psychologist with a Post grade in Business Administration seeking for an entry level position

Fatima T. Urroz/ 853 S.W. 2nd St. Apt. 7 /Miami, FL. 33130/Home: 305-***-****/

Mobile Phone: 786-***-**** /E-Mail: *******@***.***

SKILLS & ABILITIES: PC proficient, especially Excel and Word, Working knowledge of INATEC accounting system Very Detail Oriented. Microsoft Project Micrograph ABC Flow Charter. Statistical programs for investigations with Probabilistic Samples and Qualitative Investigation.

EDUCATION:

Post Graduate in Business Management, Harvard School of Business Sponsored Central American Business Administration Institute (INCAE) August, 1992- June, 1993.

Bachelors Degree in Psychology - Central American University, Managua, Nicaragua,

November, 1985

EMPLOYMENT HISTORY:

01/11 to Present Latin America Based COPNEXION Travel Agency Miami, FloridaPart time Ticket Sales Agent- Management consulting

" Assist domestic and international customers with airlines reservation

" Assist corporate customers with all their travel needs

" Make follow up calls to existing customer base in order to determine customer satisfaction.

05/10 - 12/10 Puntos de Encuentro. Managua, Nicaragua

Rebuilding operations and Human Resources performance. Design and develop Operations Manual

" Diagnostic, design, developed and implement an organization employee manual.

" Recommendation to help maximize employee productivity

" Provided technical assistance for the development of a marketing and business plan specially tailored for the entertainment industry and television programming distribution. Systematized the learning process in order to share the experience with other N.G.O.'s and other organizations working in edutainment and cross-over media campaigns such as; development agencies and corporations interested in socially responsible marketing policies.

03/08 - 12/09 Nicaraguan Treasury Ministry. Managua, Nicaragua/ General Administrative Financial Division

Diagnostic, design and development Manual of Budget, Accounting and Treasury Procedures. Nicaraguan Treasury under the General Financial Division administration " Nicaragua

" Redefinition of every financial and administrative position upon diagnostic results.

" Performed evaluation of internal control systems.

" Created accounting standardized reports.

" Developed and implemented an accounting procedures and budget manual.

06/09 - 08/09 Embassy of the Kingdom of Sweden Managua, Nicaragua:

Presented a proposal for the administration of funds through local Financial Institutions for small farmers enrolled in the

FAMAGRO Program.

" Selecting a local institution to funnel and administer funds to local farmers

" Research of the local financial institution's characteristics

" Analysis and evaluation of those institutions who have the preselected requirements of the program

" Elaborates and present a comparative analysis and the recommendation

" Consult process of the point of view of the directive commission

" Present Final Inform to the Director of the Project.

08/08 - 01/09 Sol rzano and Associates Attorney Managua, Nicaragua Director Administrative Assistant

" Developed and implemented a business plan for maximizing accounts collection rate.

Review invoices for accuracy.

" Obtain required invoice approvals, including Purchase Orders.

" Determine proper general ledger account coding and accounting period where invoices should be entered.

" Prepare voucher packages for review, including all required supporting documentation (invoices, purchase orders, approvals, confirmation of receipt, etc.).

" Review Accounts Payable aging report to identify past due invoices, debit balances, unapplied debit memos and any other items requiring investigation. Take corrective action as needed.

" Process payments in a timely manner in accordance with invoice due dates.

" Obtain required vendor documentation for new vendor setup.

" Respond to vendor inquiries and perform the necessary follow-up to investigate invoice and/or payment discrepancies.

" Respond to requests for credit reference information and assist with the completion of Credit Applications.

" Post cash receipts and other transactions to customer accounts

Investigate and reconcile discrepancies and short-payments; handle customer inquires relating to 'on account" payments, missing or disputed invoices and billing issues; and determine course of action.

01/02/07- 01/02/09 Coordinating Agency for the Reformation and Modernization of State Government Managua,

Nicaragua

Human Resource Assistant Coordinator for the transition and consolidation process of projects under the administration of the Public Unit (UCRESEP) to transfer these projects to the pre selected government institution. Created and organized a plan for closing, transferring and opening the Modernization Program to the Ministry of Finance and Public Credit. Monitored and did a follow up of the plan implementation to a smooth transition.

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