Customer Service High School

Mary Naumann

Email: ********@************.***

Address:

City: Pasadena

State: MD

Zip: 21122

Country: USA

Phone: 443-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated, service-focused professional seeking to transition into the field of Phlebotomy. I am a reliable worker with the ability to quickly learn new concepts and skills. Backed by a solid work history, reputation as a team player and the passion to help others. I recently graduated a from Anne Arundel Community College from a certified Phlebotomy course with a 90.01 grade point average. I have also completed a 16 day training day rotation with LabCorp of Elkridge. I have 22yrs. experience in the medical field caring for the elderly and sick.

Educational Background:

High School Dipolma from AACC, Arnold MD 1/2001 to 10/2012 (Phlebotomy)

High School Dipolma from AACC, Arnold MD 1/2001 to 10/2012

Job History / Details:

Professional Summary

Dedicated, service-focused professional seeking to transition into the field of Phlebotomy. I am a reliable worker with the ability to quickly learn new concepts and skills. Backed by a solid work history, reputation as a team player and the passion to help others. I recently graduated a from Anne Arundel Community College from a certified Phlebotomy course with a 90.01 grade point average. I have also completed a 16 day training day rotation with LabCorp of Elkridge. I have 22yrs. experience in the medical field caring for the elderly and sick.

Licenses

I am certified in CPR and First Aid. I have also filed to take my state boards for phlebotomy.

Skill Highlights

Blood Bank

Phlebotomy knowledge

Trained in HIPPA compliance

Trained in use of Lab equipment

Professional Experience

March 2010 to April 2010

Comfort Keepers Harrington, Delaware

Caregiver

Activities for daily living,, provided and prepared meals, provided companionship, medication monitoring, bathing.

June 2009 to February 2010

Kris-Leigh Assisted Living Davidsonville, Maryland

CNA

Cleaned 15 room assisted living facility, prepared and served meals, did laundry, bathed and provided personal care daily. Ordered food and cleaning supplies.

July 2005 to October 2009

One Call Concepts Hanover, Maryland

Customer Service Representative

Answer multiple phone lines, handled billing and mailing, processed dig tickets for contractors and homeowners, Introductory computer duties, Various office duties.

January 2002 to July 2005

Catholic Charities/Arundel Woods Glen Burnie, Maryland

CNA

Daily personal care such as bathing,feeding and dressing. Meal preparation and serving. Light housekeeping and laundry. Companionship.

August 2007 to January 2002

Sunrise of Severna Park Severna Park, Maryland

CNA/Med Tech/Dining Room Supervisor

Adminstered Medications and injections. Personal care such as bathing and dressing. Decubitis Ulcer Care. Provided foley catheter care. Prepared and served meals. Dining Room- Supervised a staff of 12. Make a weekly schedule. Ordered and maintained a food budget. Catered dinners and parties. Hired and fired staff.

September 1993 to July 2000

Catholic Charities/Hosanna House Edgemere, Maryland

CNA/Med Tech

Administered Medications. Provided personal care such as bathing and dressing. Prepared and served meals. Laundry and housekeeping.

Education and Training

1994 Center of Applied Technology Severn, Maryland

Certified Nursing Assistant/ LPN

Attended vocational school during my last year of High school and a year there after.

2012 AACC Arnold, Maryland

Phlebotomy

Graduated with a grade of 90.01. Scheduled to take the state boards.

Community Service

I actively am a assistant cub scout troop leader and treasurer of my son's cub scout troop at United Methodist Christian Church in Pasadena where I currently volunteer at the church and work 5hrs a week as a floater/ teacher's assistant.

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