Manager Quality

Richard Abbott

Email: ********@**********.***

Address:

City: Wexford

State: PA

Zip: 15090

Country: USA

Phone: 724-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Results-oriented professional committed to creating an open, trustful environment to achieve positive change through effective employee empowerment. Dedicated leader with demonstrated ability to train, manage and motivate team members to achieve organizational objectives in both a manufacturing and distribution business environment. Results-driven, skilled manager focused on achieving success and increased productivity through improvements in operations, quality, safety and administration. Challenged by operational improvements, driven by six sigma tools and principles, all of which results in world class quality products delivered on time to the customer. Committed to improving productivity, employee efficiency and cost reductions that impact the bottom-line results.

Educational Background:

High School Dipolma from Frostburg State University, Frostburg MD 1/2001 to 6/1984 (Management)

High School Dipolma from Pennsylvania State University, Frostburg MD 1/2001 to 10/2012

High School Dipolma from Other Educational Achievements, Frostburg MD 1/2001 to 10/2012

Job History / Details:

Summary

Results-oriented professional committed to creating an open, trustful environment to achieve positive change through effective employee empowerment. Dedicated leader with demonstrated ability to train, manage and motivate team members to achieve organizational objectives in both a manufacturing and distribution business environment.

Results-driven, skilled manager focused on achieving success and increased productivity through improvements in operations, quality, safety and administration. Challenged by operational improvements, driven by six sigma tools and principles, all of which results in world class quality products delivered on time to the customer. Committed to improving productivity, employee efficiency and cost reductions that impact the bottom-line results.

Highlights

Strong leadership and management abilities

Certified trainer in DDI (Development Dimensions International) Management program

Six Sigma Black Belt with strong manufacturing and distribution management background

Project management, quality management, and operations management experience

Working knowledgeable of quality and ISO standards

Manufacturing and production line management

Purchasing and procurement management

Inventory management specialist

Best practices developer and trainer

Accomplishments

R.G. Brewton, Inc.:

Quality Improvements Projects

Developing the process, specifications and visual aids to inspect product to prevent incorrect products being shipped to customer. Reduced incidents to 0.

Process Improvement Projects

Reduced inventory in 2012 by 7 percentage managing consigned inventory levels for each customer

Developed internal company wide and HR procedures and tracking methods along with interviewing and performance processes to help grow a distribution business from $10million to $50million business

Developed computer tracking systems and management tools within Microsoft Excel to include: Inventory Management; Project Analysis; Portal design for customer; HR performance tracking; Corrective Action Response process and tracking system; Cost Savings system

Alcoa Corporation:

Quality Improvement Projects

Achieved CAR (corrective action responses) to customer to less than 30 days from the date of the issue. Increased responses from 50 percentage to 70 percentage within 30 days.

Reduced scrapped aluminum due to quality defects by 2.5 percentage within both the paint and packing department

Process Improvement Projects

Kaizen project in the packing area increase shipments to customer and eliminated shipping incorrect product to customers

Sony Corporation:

Quality Improvement Projects

Achieved hard cost savings of over $120,000

Process Improvement Projects

Achieved hard cost savings of over $200,000 and increased saleable products by 22,800 units or more than $2.5M increase in annual sales.

Experience

March 2005 to Current

R. G. Brewton, Inc. Lawrence, PA

Director of Operations

Responsible for the development, and implementation of procedures, processes and HR performance tools for a distribution business that grew 300 percentage in 7 years

Responsible for inventory management company-wide to include the consigned products both internal and at the customer's sites.

Involved in the integration of AutoCrib Vending Systems with our customers and developing ISO standard procedures for the processes used at the customer's facility

Involved with developing and implementing cost savings metrics and portal reporting systems for our customers

Responsible for managing the insides sales, purchasing, sourcing and warehouse teams daily - included addressing work load distribution, procedural issues and personnel issues promptly and professionally.

Led the department teams to investigate, and implement ideas for process improvement and efficiency, and cost reduction, with measurable goals

Developed the process flow for the business and training for new and existing employees across the company

Developed, implemented and trained employees on root cause and corrective actions to remove process constraints and improve performance

July 2004 to March 2005

Alcoa Warren, OHIO

Quality Manager and Finishing/Packaging Manager

Managed the product quality department for the plant. Audited quality results daily and championed quality initiatives

Developed an A3 for paint, and packaging departments

Investigated and implement ideas for quality improvement, increased productivity and cost reduction

Developed PM schedules on the paint line

Developed/implemented SPC control charts to track the variables in the spray painting operations and trained the operates

Verified all process control parameters were being documented and followed at all times

Managed documentation of and training on production procedures and work instructions

Led regular stand-up meetings, events and continuous improvement projects with measurable goals

10/10/2012 12:00:00 AM

Sony Corporation, American Video Glass Company Mt. Pleasant, PA

Manager of Glass Panel Manufacturing

Managed and directed a team of engineers, technicians and manufacturing staff employees on continuous improvement projects through the used of six sigma, SPC and Kaizen methodology in the finishing of glass panels

Worked with quality to assure compliance for ISO 9001

Developed SOP (standard operating procedures) for existing and new processes

Coordinated preventative maintenance on existing and new production equipment, including routine calibration.

Verified that all process control parameters were being documented and followed at all times.

Managed documentation of and training on production procedures and work instructions.

Assessed and trained personnel for promotion to cross-functional operations.

Defined manufacturing performance standards and reviewed the performance outcomes to set future targets.

Coordinated closely with quality control regarding products awaiting dispositions.

Coached employees in developing and achieving individual performance goals.

Enforced a culture of lean manufacturing and continuous improvement while providing operational leadership.

Maintained and enforced a safe and clean working environment at all times.

10/10/2012 12:00:00 AM

Line Coordinator/Supervisor

Supervised production schedules, production quality, and on time delivery for the panel finishing line process

Planned, directed, coordinated and assigned manpower to meet aggressive production schedules.

Maintained and enforced a safe and clean working environment at all times

January 2000 to July 2004

Sony Corporation, American Video Glass Company Mt. Pleasant, PA

Quality Assurance Engineer/Customer Service Engineer

Technical quality leader for new product development

Championed quality initiatives

Lead quality reviews

Focused on the VOC (voice of customer) to lead teams on identifying, coordinating and resolving issues and actions for quality improvements and production improvements. Tracked performance at the customer's site and identified actions needed.

Lead efforts to reduce reject levels, both internally and at the customer

Trained manufacturing teams and quality technicians on quality procedures and process changes

Implemented root cause and corrective actions to remove production constraints and improve product quality.

Directed improvements in safety, product quality, service and cost efficiency.

Diligently maintained safety and quality standards

October 1988 to January 2000

Kopp Glass Inc. Swissvale, PA

Cold End Production Manager

Successfully managed cold end glass finishing production and inspection activities to meet the quality standards and to ship on time.

Designed and implemented a Decision Support System using Microsoft Access and Excel to improve on-time delivery by 20 percentage

Planned, directed, coordinated and assigned manpower to meet the changing production schedules driven by the job shop glass melting operations

Drove daily production activities with effective communication and leadership

Established procedures for operating new equipment and developed existing SOP (standard operating procedures) processes

Addressed all personnel issues promptly and professionally and provided annual performance evaluations

Diligently maintained safety and quality standards.

Maintained and enforced a safe and clean working environment at all times

February 1987 to October 1988

Lenox Crystal Mt. Pleasant, PA

Process Engineer - Cold End Glass Finishing

Directed problem-solving teams

Investigated and implement ideas for process and quality improvements

Implemented SPC techniques to solve process issues

Created best practices and trained employees on new and existing processes

June 1981 to February 1987

Vesuvius Crucible Company Pittsburgh, PA

Manager of Process Control

Traveled to the Vesuvius manufacturing plants in the U.S. and Europe to standardize the processes, raw materials, and quality test methods.

Implemented SPC methodology to identify problem areas and to control process and product quality changes

Trained employees to use the SPC tools to troubleshoot problems within plant sites

Troubleshot customer site failures

Managed the quality control department at a Vesuvius facility in West Virginia for 3 years prior to the position of Manager of Process Control

Education

Frostburg State University Frostburg, MD

Master of Science Management

Pennsylvania State University State College, PA

Bachelor of Science Engineering

Other Educational Achievements,

Certified Sony Six Sigma Black Belt

Certified DDI Trainer

Certified Dale Carnegie Assistant Trainer

Advanced knowledge of Microsoft Excel

Certified SPC - Deming Principles

Contact this candidate