Customer Service Sales
Resume:
Jamie Walker
Email: ********@****-****.***
Address:
City: Rockledge
State: FL
Zip: 32955
Country: USA
Phone: 321-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Friendly Sales Associate adept at working in diverse retail and customer service environments. Excellent communicator with3 years in a demanding call center environment as a Customer Service Representative.
Educational Background:
High School Dipolma from Brevard Private Adc., Merritt Island FL 1/2001 to 5/2008 (N/A)
Job History / Details:
Career Overview
Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.
Friendly Sales Associate adept at working in diverse retail and customer service environments.
Excellent communicator with3 years in a demanding call center environment as a Customer Service Representative.
Core Strengths
International sales support
Credit card processing
Multi-line phone usage
Strong organizational skills
Listening skills
Fast learner
Strong client relations
Adaptive team player
Accomplishments
Customer Relations
Earned highest marks for customer satisfaction, company-wide.
Inside Sales
Met and exceeded quotas generating 65 calls per day on leads for software maintenance renewals.
Served as communication link between engineering consultants, MIS management and staff.
Work Experience
January 2007 to January 2009
Protocol Merritt Island, Florida
Customer Service Rep.
Organized weekly sales reports for the sales department to track product success.Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.Excelled in exceeding daily credit card application goals.
Educational Background
2008 Brevard Private Adc. Merritt Island, Florida
High School Diploma
High school diploma
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