Sales Representative Customer Service

LeslieN. Cifelli

Email: *********@********.***

Address: ***** ***** ***

City: Bulverde

State: TX

Zip: 78163

Country: USA

Phone: 830-***-****

Skill Level: Management

Salary Range: 75

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

LESLIE N. CIFELLI

31051 Elise Ann, Bulverde, TX 78163

Home 830-***-****, Cellular 210-***-****

*********@********.***

Marketing Director, Product Marketing Manager

Summary

A highly motivated and creative, intuitive professional with over twenty years of successful client and employee mediation experience. Possesses strong leadership and successful team building capabilities and excellent technical, communication, presentation, and customer service skills. Resourceful problem solver withproven ability to bring quick resolution to challenging situations as well as build lasting relationships with vendors and customers. Tenacious, upbeat & creative; thinking outside of the circle while many contemporaries have been unable tobreak out of their box. Enjoys challenges and is not put off by the "impossible."

* Product Development * Business Development * Customer Relationship Management * Manufacturing Operations * Continuous Process Improvement * Global PartnershipsProfessional Experience

INDEPENDENT BIOTECHNOLOGY SALES REPRESENTATIVE & CLINICAL SUPPORT,

CardioGenomix.

Texas

08/12 to Present

Cardiogenomix is a forerunner in Genetic Testing. As an Independent Sales Representative for the company I am responsible for goal setting, sales strategies andphysician interfacing. Currently seeking new application venues to help furthercompany brand and develop stronger foothold in marketplace. Cardiogenomix is aforerunner in Genetic Testing. As an Independent Sales Representative for the company I am responsible for goal setting, sales strategies and physician interfacing. Currently seeking new application venues to help further company brand anddevelop stronger foothold in marketplace.

* Closes five contracts within first month of hire.

* Identifies and pioneers acquisition of five entirely untapped branch markets for initially single-branch market.

* Identifies client needs in order to develop better tailored sales strategies.

* Develops tool to track and monitor sales opportunities, deals in progress andfinished contracts.

* Sets-up presentations geared towards specific audiences instead of using blanket "One Size Fits All" pre-prepared marketing materials.

* Researched prospective clients to prepare efficient product marketing strategies and drive business development.

FOUNDER/ CFO,

That Frit Girl Art Glass Company.

Bulverde, TX

08/08 to Present

That Frit Girl is a small international glass company which provides 7 different brands of glass frit and 144 carefully crafted glass frit blends to glass artists all over the world. As CFO, Sales Manager & Designer I am constantly developing creative new promotional strategies, cultivating relationships with individual clients as well as small businesses, and working with local and national charities to promote good working relationships as well as promote new items.

* Regularly develops new glass blends - determining factors: visual appeal, mineral content and compatibility.

* Aarded a 5-star rating by Google Small Business services.

* Identifies and qualifies customer needs, develops sales strategies and negotiates and closes profitable projects.

* Maintains and organizes customer database of over 500 national and international clients.

* Runs program to provide free samples to customers on the provision that any bead made with those samples be donated to Beads of Courage (www.beadsofcourage.org), a charity for children with chronic illness.

* Places special orders and calls large manufacturers to find desired items.

INTERVENTIONAL RADIOLOGY TECHNOLOGIST,

Methodist Hospital.

San Antonio, Texas

05/95 to 06/12

A busy 5-technologist, 3-lab Interventional Radiology departmentspecializing in all diagnostic and interventional procedures including PTC, stenting, aneurysm coiling, stroke reversal, interventional pain management, chemotherapy embolization and device implantation, all performed in a sterile environment. Procedures also performed in the Operating Room following surgical guidelines.

* Maintained up to date knowledge of all devices used in lab.

* Taught use of interventional pain management devices and several neurointerventional devices to co-workers and staff physicians.

* Participated in various training programs to better understand products and suggested best fits for particular needs.

* Listened to client feedback and worked with clinical personnel towards productimprovement.

* Successfully initiated and ran a project which resulted in average annual increase in department revenue of $1,000,000.00.

* Created DME needed for specific procedure on the fly out of supplies at hand due to backorder of originally needed product. Created equipment was able to getjob done.

Education

Bachelor of Science, Nuclear Medicine Science/Physics, Incarnate Word College, San Antonio, Texas 12/94

Courses such as Nuclear Physics, Radiation Biophysics, Modern Physics (Quantum Mechanics), Public Speaking, Critical Discourse & Organic Chemistry.

Relevant Skills

Summary of Relevant Skills:

Training/Supervision. Executive Presentations. Visionary Thinking. Product Promotion. New Business Development.Contracts & Team Leadership. New nagement. Human Resources/Team Management. NewProduct Launch. Media Relations. Presentation Development. Press Releases. Marketing and Promotions. Managerial and Leadership. Publishing and Editing. Program/Strategy Implementation. Public Speaking/Presenting. Public Relations. Promotions and EventsPlanning. Promotional Materials. Project Team Leadership. Project Coordination/Maintenance. Program Planning/Implementation. Program Development. Problem Solving. Conflict Management. Client Relations. Communication and Interpersonal Relations. Behavioral Interviewing. Advertising Strategies. Ad Layout/Design. Event Planning/Coordination.Event and Meeting Planning. eMarketing and eCommerce. Effective Networking. Rapport Building. Special Event Planning. Recruitment and Training. Report Preparation. Research and Analysis.

Affiliations

* American Academy of Professional Coders, 09/12 to 09/13

* American College of Radiology (ACR), 10/12

* Association of Vascular and Interventional Radiographers (AVIR), 10/12

* Interventional Radiology & Interventional Cardiology, 10/12

* Professionals in the Pharmaceutical and Biotech Industry, 10/12

* National Association of Photoshop Professionals, 07/12

* American Association of Notaries, 10/12

Licenses

* Certified Medical Radiologic Technologist, Texas Department of State Health Services, 08/12 to 08/14

* R.T.(N),ARRT, American Registry of Radiologic Technologists, 08/12 to 08/13

* Notary Public. Texas, 10/12 to 10/16

Training

* Certified National Pharmaceutical Representative, National Association of Pharmaceutical Representatives, 10/12

* Registered Medical Sales Representative, National Association of Medical SalesRepresentatives, 09/12

* Certified Procedural Coder, American Academy of Professional Coders, 12/12

Honors

* CardioGenomix, 10/12. Sent supporting articles and research to VPO of companyregarding need for assays and product for Interventional Radiology and Neurology, not just Cardiology. Now Company opening branch of NeuroGenomics and increasing number of provided assays.

* Google Small Business, 10/12. Awarded a 4-Star rating for small eCommerce business for customer service, client relations and international service.

* CardioGenomix, 09/12. Closed five contracts within first month of hire.

* Service Award, Methodist Hospital, 01/00. Given by CEO for working with RIS for 6 months to create a working interface between the HIS order entry system andthe RIS exam dictionaries in a bilateral direction. Ensured that Correct CPT codes crossed correctly through interface.

Contact this candidate