Customer Service Manager

Kellie Reel

Email: ********@***************.***

Address:

City: Weiser

State: ID

Zip: 83672

Country: USA

Phone: 208-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Bank Teller adept at processing customer transactions, counting money and maintaining a balanced cash drawer with a high level of accuracy. Trained in all aspects of banking to include new accounts, loans and assistant manager.

Educational Background:

High School Dipolma from Treasure Valley Community College, Ontario OR 1/2001 to 5/1999 (Business Management)

Job History / Details:

Summary

Bank Teller adept at processing customer transactions, counting money and maintaining a balanced cash drawer with a high level of accuracy. Trained in all aspects of banking to include new accounts, loans and assistant manager.

Highlights

Cash handling expertise

Exceptional customer service

Sales expertise

Strong sense of banking ethics

Compliance, banking laws and regulations

Savvy relationship-builder

Reliable

Goal-oriented

Self-sufficient

Excellent communication skills

Team player

Strong work ethic

Accomplishments

Worked as a teller part time while I went to college full time. After graduation I obtained a full time position as a teller and worked my way up to new accounts, loans and an Assistant Manager. Throughout my 14 years I have always met and exceeded sales and customer services goals, received maximum quarterly payouts every year. Understand the importance of not only obtaining new customers but retaining and building relationships with existing customers. In all positions held I have done both the operational and sales side to include monthly and quarterly certifications, new hire training, reconcile GL accounts, customer resolution, keeping within budget both expense and operational losses.

Experience

March 2010 to Current

Bank of the West Weiser, ID

Customer Service Representative

May 2007 to March 2008

Intermountain Community Bank Weiser, ID

Customer Service Rep.

October 2005 to May 2007

Bank of the West Ontario/Weiser, ID

Assistant Customer Service Manager

November 2000 to August 2005

Home Federal Bank Caldwell, ID

Universal Teller

July 1998 to October 2000

US Bank Nyssa, Or

Teller

Education

1999 Treasure Valley Community College Ontario, OR

Associate of Science Business Management

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