Technician Management
Resume:
Jocelyn Santiago
***** ****** ****** **. *** G*
Savannah, Georgia 31419
**********@*****.***
Career Overview
Bilingual Spanish/English supply technician with 10 + years experience with a strong work ethic and proven
ability to work in teams.
Skills
Computer literate Good verbal/written communication skills
Consistent work history Dependable independent worker
Team player English/Spanish fluency
Inventory control practices Utilizing scanner systems
Manual labor skills Establishing goals and setting priorities
Professional Experience
Supply Technician
August 2009 to August 2011
Computer Science Corporation- Savannah, Georgia
As a supply technician I performed multiple warehouse functions, such as stocking, distributing, inventory
accuracy and data entry. Process Class IV parts for aircraft by using Aviation Fleet Management System
(AFLMS), Unit Level Logistics System (ULLS-A), and Standard Army Maintenance System (SAMS). Resolves
problems, initiates corrective actions, and monitors progress to ensure non recurrence. Operate material
handling equipment and company vehicles. Demonstrate the understanding of logistical concepts; understand
authority, responsibility, and accountability. Issue parts by using the pick ticket method. Requested, received,
and issued stored and inventoried material and supplies necessary to support contractual requirements.
Performed cross functional activities to prevent future shortages of parts purchased. Worked with other
employees as of a team. Researched status on parts ordered as well as how to procure hard to get parts.
Ensured shops request are process in a timely and efficient manner, along with receiving parts. Ordered,
issued and received parts in support of aircraft mission. Ensured agent compliance with participated in
various administrative surveys and projects which involve resolving questions or problems arising within the
office. Supply Technician performing logistical duties involving requisitioning, document control, standard
stock function, reconciliation, and inventory management. Works independently exercising knowledge of
logistics and contracting regulations and unique characteristics of material and financial accountability to
develop local policies, procedures and techniques to expedite operation and increase effectiveness. Performs
inventory management and analyzes inventory discrepancies advising management on corrective actions.
Supply Technician
July 2005 to August 2009
Defense Support Services Savannah, Georgia
As principal logistic operations data entry clerk to the Aviation & Missile Command (AMCOM) Aviation
Reset Program Manager (PM), and provides executive management oversight of Logistics Distribution and
Enterprise Systems Management operations to improve cost, schedule, and performance of the Reset mission
in support of returning aviation systems to fully-mission capable condition. Familiar with one or more
automated supply data bases to enter, correct, and retrieve recurring reports to structure and retrieve
specialized reports. Knowledge of the installations supply and equipment management process and related
regulations is required to ensure effective accountability utilization and maintenance of all activity property.
Use the following STAMIS programs to conduct daily functions, ULLS-A (E), Fed log, Parts Tracker, Fin log,
and Web Desk Attend Weekly Teleconference Integrated Product Team (IPT) on a weekly basis to discuss
repair part status and other issues with representatives of the Defense Logistics Agency (DLA) and the
AMCOM IMMC. Planned and implemented the supply system, programs, and services, for developing,
adapting, or interpreting operating methods or procedures. Efficiently distribute or phase materie l support to
accomplish mission requirements, by effectively managing and utilizing Government-owned property under
changing program requirements. Responsible for processing customer orders, maintaining customer contact
information, providing information to customers, handling emergency requests, initiating calls to customers,
providing and/or validating customer account information, and tailored support. In unique situations,
coordinated stock release from DLA storage facilities resulting in a reduction of customer wait time and
improvement of readiness support.
Supply Clerk
Coordinated the planning, organization and management of day-to-day operations and activities in the
warehouse; receiving, shipping, inventory control, facilities and equipment mainten ance, record keeping.
Inspected all storage areas and recommend replenishment of items when quantity appears low, review
requisitions and revise quantities ordered based on the number of items on hand, and recommend
substitutions when items are not available. Monitored the paperwork and records associated with receiving,
storing, issuing, replenishing, perform a combination of tasks concerned with the receipt, storage, issue, and
replenishment of a wide variety of supplies, and forms. Operated material handling equipment proficiently
and safely, such as a forklift, hand cart and hand jack. Conducted necessary actions to have incorrect or
incomplete data corrected or completed by conducting a Report of Discrepancy (ROD) upon receipt.
Logistic Specialist
January 2001 to May 2005
United States Armed Forces Savannah, Georgia
At the unit Supply Level, received, inspected, inventoried, load, unload, segregated, stored, issued, delivered
and turned-in organization and installation supplies and equipment. Scheduled and performed preventive
and organizational maintenance on weapons. Maintained document register and prepared other documents
such as Report of Surveys. Provided solution to questions in an efficient and timely manner as it regards to
property, policy, and procedure for proper accountability. Used HMMV for pick up and drop off of equipment
and supplies. Processed request and turn in documents at direct support level through warehouse section
during Operation Iraqi Freedom.
Education and training
Interamericana University, 1996
Ponce, Puerto Rico, USA
Criminal Justice
Bachelor of Arts
Dr.Pila High School, 1986
Ponce, Puerto Rico, USA
General Studies
Diploma
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