Veronica 's InformationLocation: Calexico, CATitle: Bail AgentExperience: 12+ yearsWilling to Relocate: NoWilling to Travel: No TravelCareer Level: IntermediateWork Status: U.S. CitizenMember Since: 2011-08-16 Helpful Links
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1230 E. 2nd Street No. 9, Ca. 92231
(cell)
*****************@*****.***
Customer Service ~ Clerical ~ Bail Agent
Able to learn, apply quickly, and effectively. Extensive customer service background.
Bilingual in Spanish. Over 17 years in office experience.
Skill in Microsoft Word Great Team Player
Excel, Microsoft Outlook 60 WPM
Professional Experience and Accomplishments
Customer Service
Responsible for administrative functions such as filing and visitor relation.
Paid close attention to accuracy, especially with numbers, sorting, filing and looking up in formation.
Use PC to update records using word processing .
Well developed experience in performing basic administrative task.
Ability to take personal responsibility for own actions and for solving out the problem and issues that may arise.
Take responsibility for answering multiple telephone lines for incoming calls, dealing with enquiries, use of fax and e-mail facilities.
Bail Agent
Ability to prioritize tasks, use time in the best way possible and work within appropriate policy and procedures.
Extensive knowledge in planning and carrying out activities in an orderly and well structured way.
Ability to adapt the style of communication to meet the needs of the customers.
Focused on achieving results to required standards and developing skills and knowledge.
Proven ability to work effectively and collaborate with people of various ages and cultures.
Performed staff orientation and training, assisted with scheduling.
Work as a team player, cooperating well with other employees in the work place
Employment History
Bail Agent, Customer Service, Platinum Bail Bonds 01/09 - 02/10
Manager, Bail Agent, Customer Service, Albert Ramirez Bail Bonds 04/99 - 12/08
Manager, Bail Agent, Customer Service, Quick Bail Bonds 11/94 - 3/99
Accountant, Customer Service LIFE 07/93 - 10/94
Customer Service, Telemundo 01/90 - 06/93
Education
West Los Angeles College 09/07 - 12/07
Computer Learning Center 07/90 - 12/90
Alexander Hamilton High School 06/86 - 06/90