Customer Service Medical

Alicia Johnson

Email: ********@**-*******.***

Address:

City: Sikeston

State: MO

Zip: 63801

Country: USA

Phone: 573-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To be employed where I can use my skills to the best of my ability to help the company with growth and to be employed where I can use my written and oral skills to contribute the best satisfaction with growth in the company.

Educational Background:

High School Dipolma from Sikeston Senior High, Sikeston MO 1/2001 to 5/1996 (Psychology)

Job History / Details:

Professional Profile

To be employed where I can use my skills to the best of my ability to help the company with growth and to be employed where I can use my written and oral skills to contribute the best satisfaction with growth in the company.

Qualifications

Experience with maintain office budgets, ability to work with operating systems excel, word, and powerpoint. Experience with operating fax, copier, scanner, printer, phone system and calculator.

Experience

January 1999 to Current

Division of Youth Services Sikeston, MO

ICM/Social Service Aide

Counseling youth and mentoring on a daily basis. Transporting youth to and from treatment facilities and speaking with parents. Tracking and logging behavior.

April 2006 to April 2012

Cargill Sikeston, MO

Customer Service Rep

Answering the telephones, giving out grain bids, selling of specialty grain contracts and entering contracts, keeping track of all incoming and outgoing contracts, inputting mass pricing, updated DTN with bid information, worked with bio-terriosm, matched up checks with settlement sheets, worked at local elevator grading and probing grain and serviced as member on engagement team for employees. Went through safe start program.

October 2003 to April 2006

Ferguson Medical Group Sikeston, MO

Medical Records Clerk/Switchboard Operator

Responsible for all medical records incoming and outgoing for patients. Keep track of medical records billing, invoices, and payments. Worked with nurses on various records. Answered mutil-line telephone making sure call were directed to proper destination and directed visitors to the proper destination.

January 1997 to July 2003

Charter Communications Sikeston, MO

Customer Services Rep Supervisor

Responsible for running various reports, keeping contact with channel reps, posting payments, handling irate customers with billing and technical support, dispatched, worked at front desk entering payments, handled delinquent accounts, trained all CSRs, Dispatched orders for 3 different states for the company. Worked closely with technicians. Familiar with paging, billing, cable, Internet, and telephony.

Education

1996 Sikeston Senior High Sikeston, MO

some college hours/ still attending college Psychology

Contact this candidate