Customer Service High School
Resume:
Mahogany Lewis
Email: ********@**-*******.***
Address:
City: Jackson
State: MS
Zip: 39206
Country: USA
Phone: 601-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
I am ambitious student with excellent research, time management and problem solving skills. I am currently enrolled at Hinds Community College as a nursing major. I am a friendly and enthusiastic employee who consistently meets customer service satisfaction goals. Whether it's in fast food, health care, or sales, I always make customers/patients happy. I'm looking for a job that I can pursue that is fulltime where i can showcase all the skills that I have.
Educational Background:
High School Dipolma from Forest Hill High School, Jackson MS 1/2001 to 8/2012 (Nursing)
High School Dipolma from Jackson State University Jackson MS, Jackson MS 1/2001 to 10/2012
High School Dipolma from Hinds Community College, Jackson MS 1/2001 to 10/2012
Job History / Details:
Career Focus
I am ambitious student with excellent research, time management and problem solving skills. I am currently enrolled at Hinds Community College as a nursing major. I am a friendly and enthusiastic employee who consistently meets customer service satisfaction goals. Whether it's in fast food, health care, or sales, I always make customers/patients happy. I'm looking for a job that I can pursue that is fulltime where i can showcase all the skills that I have.
Core Qualifications
Cash handling and management
Cash register expertise
Highly customer service-oriented
Positive and friendly
Cheerful and energetic
People-oriented
Basic clerical knowledge
Team player
Prioritizing and multi-tasking
Strong written and verbal communication skills
Feeding assistance expert
Education and Training
June 2010 Forest Hill High School Jackson, MS
High School Diploma
August 2010 Jackson State University Jackson MS Jackson, MS
2012 Hinds Community College Raymond, MS
Nursing
Accomplishments
Customer Relations
Earned highest marks for customer satisfaction, company-wide.
Customer Service
Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
Handled guest complaints, maintaining a positive dining experience for all rest.
Monetary Transactions
Handled cash, check, credit and automatic debit card transactions with 100 percentage accuracy.
Telephone Service
Professionally processed 80 calls per day, providing information and service to ensure customer satisfaction.
Custodial Duties
Kept linen and utility areas clean, emptied and cleaned urinals and bedpans, removed dirty linens from hampers.
Work Experience
August 2009 to October 2012
Pizza Hut Jackson, MS
Production
Consistently provided friendly guest service and heartfelt hospitality.
Up-sold additional menu items, beverages and desserts to increase restaurant profits.
Promptly and empathetically handled guest concerns and complaints.
Took necessary steps to meet customer needs and effectively resolve food or service issues.
Cross-trained and coordinated scheduling with team members to ensure seamless service.
Pleasantly and courteously interacted with customers.
September 2009 to 10/13/2012 12:00:00 AM
North Grove Personal Care Home Jackson, MS
Direct Care
Changed sterile dressings.
Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.
July 2010 to 10/13/2012 12:00:00 AM
Olan Mills Jackson, MS
Acquisition Sales Representative
Sales Consultant
Consistently hit and exceeded sales goals by 20 percentage .
Trained new employees by providing knowledge of specific store tasks and policies.
Increased store sales by [percent] by upselling merchandise.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Built long-term customer relationships and advised customers on purchases and promotions.
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Maintained positive attitude to make customer's shopping experiences memorable and pleasant.
April 2012 to September 2012
Sitter
Cleaned and organized patients' living quarters.
Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
Answered patient calls for care and feeding.
Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment.
Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment.
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