High School Customer Service

Randall Smith

Email: ********@************.***

Address:

City: Columbia

State: SC

Zip: 29229

Country: USA

Phone: 803-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.

Educational Background:

High School Dipolma from Ridge view high School, Columbia SC 1/2001 to 6/2010 (Psychology)

High School Dipolma from South University, Columbia SC 1/2001 to 10/2012

Job History / Details:

Professional Summary

Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.

Skill Highlights

Ability to mediate disputes

Excellent communication skills

Listening skills

Highly customer service-oriented

Critical thinker

Energetic self-starter

Cash register expertise

Cash handling and management

Leadership abilities

Critical thinker

Accomplishments

Customer Relations:

Greeted and assisted customers.

Answered phones and responded to customer inquiries.

Process Improvement:

Documented process to train new assistants.

Supervision

Supervised team of three staff members.

Marketing

Implemented marketing strategies which resulted in

15 percentage growth of customer base.

Promoted toTeam Leader after only 3 months of employment.

Professional Experience

August 2008 to April 2011

Chick-Fil-A Columbia, SC

Team Leader

Demonstrated that customers come first by serving them with a sense of urgency.Built relationships with customers and the community to promote long-term business growth. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.

April 2011 to September 2012

Publix Columbia, SC

Team Leader

Recommended merchandise to customers based on their needs and preferences.Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.Engaged with customers in a sincere and friendly manner.

Education and Training

2010 Ridge view high School Columbia, SC

High School Diploma

Participated in track & field, basketball have received multiple mvp award's and graduated with a 3.0

2014 South University Columbia, SC

Psychology

Currently on dean's list and very involved in campus activities.

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