Manager High School

Lisa Ratliff

Email: ********@************.***

Address:

City: Buckley AFB

State: CO

Zip: 80011

Country: USA

Phone: 562-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Over four years in monitoring and controlling Telecommunication and satellite configurations. Supervises, installs, operates, and performs maintenance on manual and automated telecommunications equipment that may link mainframes, minicomputers and microcomputers to networks; uses various protocols and topologies, including local area networks and wide area networks. Provided leadership and guidance to 6 technicians to achieve continuous operation and maintenance of critical communications networks in Multi National Division Baghdad, Iraq. Also, have a Department of Defense, (Secret) Security Clearance.

Educational Background:

High School Dipolma from Army School of Electronic Technology, Fort Gordon GA 1/2001 to 8/2006 (Electronic)

High School Dipolma from UMUC, Fort Gordon GA 1/2001 to 10/2012

Job History / Details:

Career Overview

Over four years in monitoring and controlling Telecommunication and satellite configurations. Supervises, installs, operates, and performs maintenance on manual and automated telecommunications equipment that may link mainframes, minicomputers and microcomputers to networks; uses various protocols and topologies, including local area networks and wide area networks. Provided leadership and guidance to 6 technicians to achieve continuous operation and maintenance of critical communications networks in Multi National Division Baghdad, Iraq. Also, have a Department of Defense, (Secret) Security Clearance.

Qualifications

leadership/Team building

Strong problem solving/troubleshooting skills

Testing/verification skills

On-call experience

CISCO router management

SUN Administration

Proficiency in TCP/IP protocols

Video teleconferencing

Technical Skills

Skills Experience Total Years Last Used

Linux, Cisco Unified Call Manager, Avaya, DMD 20 3 09/14/2010

Encryption Technologies, Firewalls, VPNS, 3 09/14/2010

SNMP, MIBS, AND RMON 3 09/14/2010

Accomplishments

Network Support

First responder to power outages, system failures and solar flairs.

Oversaw MultiNational Division Baghdad in data and satellite communications as well as Video Teleconferences with a less than 98 percentage loss of communications in 12 months

Work Experience

September 2006 to December 2006

U.S. Army Fort Hood, TX

Help Desk

Served as operating system expert, providing technical support for First Calvary Division.

December 2006 to September 2010

1st Calvary Division Special Troops Battalion Fort Hood, TX

LAN Manager Operator Maintainer

Performed Web security activities and participated in security planning.Troubleshooted and resolved web application issues escalated from customer support and other departments with a 100 percentage success rate.Provided continued maintenance and development of Satellite and data packaged outfits.Provided daily support to ensure company staff had necessary tools to perform tasks efficiently.Worked with clients to analyze computing and network needs and installed appropriate solutions within each organization's budget.Ensured network, system and data availability and integrity through preventative maintenance and upgrades.

Education and Training

06 Army School of Electronic Technology Fort Gordon, GA

Training Electronic

Aug 2005 -2006

UMUC Fort Hood, TX

Course Work in Bachelors Computer Science

Course Work in Bachelor of Science in Computer Information Systems, University of Maryland University College

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