Brian Magana
Email: ********@*********.***
Address:
City: Fort Myers
State: FL
Zip: 33916
Country: USA
Phone: 239-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Committed and hardworking Manager with extensive experience in front-of-house and back-of-house operations. Customer-service focused with over twelve years experience in the service industry.
Educational Background:
High School Dipolma from Texarkana College, Texarkana TX 1/2001 to 7/1999 (General Studies)
High School Dipolma from Arkansas High School, Texarkana TX 1/2001 to 10/2012
Job History / Details:
Executive Summary
Committed and hardworking Manager with extensive experience in front-of-house and back-of-house operations. Customer-service focused with over twelve years experience in the service industry.
Core Qualifications
Bilingual-English and Spanish
Staff training/development
Employee scheduling
Staff motivation
Cross-functional team management
Customer relations
Fast learner
Hard-worker
Inventory control
Knowledgeable in all front and back of house areas
Professional Experience
February 2008 to Current
Cantina Laredo Fort Myers, FL
Manager
Completed corporate training program for CRO Inc. Scheduled and trained all new hires for all front of house operations. Monitored and tracked inventory reducing costs.Trained, coached and mentored staff to ensure smooth adoption of new programs. Oversaw roll out of new products and insured proper execution of selling new products. Managed team of thirty employees in four different departments. Recommended and implemented adoption of new sales tactics to increase business during non-peak period.
March 1999 to March 2011
Outback Steakhouse Fort Myers, FL
Server/Bartender
Trained new staff and involved in leadership role as a senior member of the staff with continual motivation and mentoring.
Education
1999 Texarkana College Texarkana, TX
General Studies
1998 Arkansas High School Texarkana, AR
General Studies
Graduated with honors in top ten percent of class.