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Customer Service High School

Location:
Jefferson, IA
Posted:
October 12, 2012

Contact this candidate

Resume:

SEVERIANO MORIN

Email: aboz41@r.postjobfree.com

Address:

City: JEFFERSON

State: IA

Zip: 50129

Country: USA

Phone: 515-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Reliable, dependable hard worker with strong mechanical aptitude and a willingness to learn.

Educational Background:

High School Dipolma from NIKKI ROW HIGH SCHOOL, Mcallen TX 1/2001 to 5/2004 (general)

Job History / Details:

Summary

Reliable, dependable hard worker with strong mechanical aptitude and a willingness to learn.

Skills

3 yrs Concrete finishing Experience

Strong work ethic

Hand/power tools

Fast learner

Bilingual Spanish/English

Wire knowledgeHydraulic press brake machinery

Manual labor skills

Flexible work schedule

Computer literate

Blueprint interpretation

Strong mechanical skills

Valid Iowa Driver License

Inventory control practices

Hydraulic activity skills

Lifting up to 100 lbs

Production line, assembly line and forklift experience

Dependable independent worker

Good at following instructions

Solid independent worker

3 yrs Plumbing Experience

Accomplishments

Blueprint Reading

Read blueprints, work orders, and production schedules to accurately determine job instructions and specifications.

Quality Control

Identified and moved empty and broken pallets to proper areas.

Adhered to quality control procedures and documented quality checks.

Construction:

Team Leader in constructing concrete corridor including form laying, cement pouring, and finishing.

Work Experience

August 2012 to Current

TAB CONSTRUCTION OMAHA, NEBRASKA

CONCRETE LABORER

Job locally constructing an overpass under DOT supervision and regulations. Notified supervisors of faulty operations and defective materials. Kept supervisor informed of job progress and material requirements. Collaborated with team to ensure smooth work flow and efficient organization operations .Worked overtime, including evenings and weekends, to meet specific deadlines.Verifiable outstanding attendance record and can provide positive reference letter upon request.

June 2011 to April 2012

SGS INDUSTRIAL PHARR, TEXAS

CRANE OPERATOR

Crane operator and certified forklift driver at steel warehouse.

July 2006 to September 2008

STEP RIGHT CONSTRUCTION SAN JUAN, TEXAS

CONCRETE LABORER

Construct forms out of wood in preparation of filling molds with concrete. Performed all duties from start to finish of masonry.

Education and Training

2004 NIKKI ROW HIGH SCHOOL MCALLEN, TEXAS

High School Diploma

Candidate Resume - Tiffany Crisp

Contact Information -

Email: aboz41@r.postjobfree.com

Address:

City: Santa Maria

State: CA

Zip: 93458

Country: USA

Phone: 805-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Have a current CPT 1 phlebotomy license, computer literate. Solid team player with great positive attitude. Great with patients, excellent venipuncture technique.Great at multi-tasking and customer relations. Dedicated customer service representative with motivation to maintain customer satisfaction and contribute to company success.

Educational Background:

High School Dipolma from Allen Hancock College, Santa Maria CA 1/2001 to 4/1995 (GED)

High School Dipolma from Clinical Training Institute, Santa Maria CA 1/2001 to 10/2012

High School Dipolma from Boston Reed College, Santa Maria CA 1/2001 to 10/2012

Job History / Details:

Professional Profile

Have a current CPT 1 phlebotomy license, computer literate. Solid team player with great positive attitude. Great with patients, excellent venipuncture technique.Great at multi-tasking and customer relations.

Dedicated customer service representative with motivation to maintain customer satisfaction and contribute to company success.

Core Strengths

Thorough tube knowledge

Order of draw

Excellent venipuncture technique

Fast learner with a wide range of practical skills

Courteous demeanor

Energetic work attitude

Proficient with handling large sums of money

Cash management

Responsible for inventory control

Telephone inquiries

Customer service oriented

Computer literate

Working in a fast paced environment

Responsible for overseeing and managing others

Multi-Task Management

Maintaining a clean work environment

Skills and Accomplishments

Completed Phlebotomy school and am California state liscensed as a CPT1 phlebotomist.

Completed a medical assisting program

Have excellent venipuncture technique

Am AHA cpr certified

Great bedside manor

Telephone Service

Professionally processed 80 calls per day, providing information and service to ensure customer satisfaction.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Conflict Resolution

Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and ensure customer satisfaction.

Database Maintenance

Assisted in the managing of the company database and verified, edited and modified members' information.

Work Experience

June 2012 to Current

Lompoc Federal Prison Lompoc, Ca

Phlebotomist/ Lab Tech

Maintained accurate records of patient care, condition, progress and concerns.

Followed infection control procedures.Maintained patient privacy and confidential patient information.Measured urine specimens and delivered them to the laboratory.

Collected blood, tissue and other laboratory specimens and prepared them for lab testing.Monitored patients with acute conditions.

Run U.A's and also viral loads as well as genotyping

I am the only phlebotomist at the prison, I run both of the labs.

January 2012 to June 2012

Examone Bakersfield, Ca

Medical Examiner/ Phlebotomist

Obtained information about clients' medical history, drug history, complaints and allergies.

Performed procedures and uses equipment as delegated by a licensed professional, including blood draws, U.A's and EKGs.

Performed medical exams for wellness clinics, also took clients vitals.

Prepared specimens

January 2012 to May 2012

Portamedic Ventura, Ca

Medical examiner/ Phlebotomist

Obtained information about clients' medical history, drug history, complaints and allergies.

Performed procedures and uses equipment as delegated by a licensed professional, including blood draws, U.A's and EKGs.

Performed medical exams for wellness clinics, also took clients vitals.

Prepared specimens

February 2007 to July 2010

Addamo Vineyards Santa Maria, California

Wine Attendant

Earned management trust by serving as key holder, responsibly opening and closing store.Greeted customers entering the store to ascertain what each customer wanted or needed.Described product to customers and accurately explained details and care of merchandise.Recommended, selected and helped locate and obtain out-of-stock product based on customer requests. Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.Maintained cleanliness and presentation of stock room and production floor. Assisted customers with food selection, inquiries and order customization requests. Assisted customers with store and product complaints.Guaranteed positive customer experiences and resolved all customer complaints. Directed calls to appropriate individuals and departments. Built long-term customer relationships and advised customers on purchases and promotions. Developed reputation as an efficient service provider with high levels of accuracy.Bagged, boxed or gift-wrapped sold merchandise per customer's request. Maintained positive attitude to make customer's shopping experiences memorable and pleasant.Responsible for ringing up customers in timely manner and guaranteeing high level of customer service.Organized store merchandise racks by size, style and color to promote visually appealing environment.Assisted customers in person and via telephone.Trained new employees by providing knowledge of specific store tasks and policies.Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax. Responsible for sending out e-mails to over 600 wine club members, filing paperwork and also running credit card charges for the company. Organizing, assisting with inventory control and maintaining a well stocked facility.

February 2007 to June 2010

Addamo Vineyards Santa Maria, California

Server / Catering

Prepared large quantities of food, managed others and guiding them of what needed to be done, keeping the food the right temperatures required by the state and health department, serving customers in a fast and timely manner, taking care of the clients needs, listening to what my teams needs are and helping as whole to get things done

April 2006 to February 2007

Cool Hand Lukes Santa Maria, California

Waitress

Provided customer service, cash handling, placing orders over the phone, working in a fast paced environment, resolving customer complaints, working as a team to get the job done. Maintaining a clean and positive work environment .

August 2004 to April 2006

American Flatbread Los Alamos, California

Server / Manager

Provided customer service, trained the new hires and also managed the entire wait staff, responsible for maintaining my own till, placed orders for customers, food preparation, cleaning and closing at the end of the evening

Educational Background

95 Allen Hancock College Santa Maria, California

GED

2011 Clinical Training Institute Santa Maria, Ca

CPT1 Phlebototmy

Vocational training, current California state license CPT1, nationally certified CPT1 through AMT, current AHA cpr certified for health care proffesional's

2011 Boston Reed College Lompoc, Ca

Certified Medical

Currently attending Boston Reed College to obtain a certification in medical assisting.

Keywords

GED,Licensed CPT1 both nationally and through California state, thorough knowledge of the order of draw, high volume blood draws, drawing on pediatrics to geriatrics, can draw on the most difficult veins, AHA cpr certified, Customer Service, Customer Satisfaction, Creative Problem Solving, phone skills, Multi-Tasking, Overseeing and Managing others, Teamwork



Contact this candidate