Chase Middler

Email: aboz1i@r.postjobfree.com

Address:

City: Kalamazoo

State: MI

Zip: 49009

Country: USA

Phone: 269-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Energetic mixologist with four years experience in a busy, upscale downtown bar. As well as four years bartending at on campus bars. Strong reputation for excellent customer service and new recipe creation.

Educational Background:

High School Dipolma from Western Michigan University, Kalamazoo MI 1/2001 to 10/2012 (Organizational Communications/General Business)

High School Dipolma from Lutheran Northwest, Kalamazoo MI 1/2001 to 10/2012

Job History / Details:

Summary

Energetic mixologist with four years experience in a busy, upscale downtown bar. As well as four years bartending at on campus bars. Strong reputation for excellent customer service and new recipe creation.

Highlights

Rapid order processing

Exemplary customer service

Friendly and enthusiastic

Gregarious and positive personality

Excels at upselling

Mixology expert

Inventory management proficiency

Strong mathematical aptitude

Intervention Procedures (TIPS) Certification

Mastery of classic cocktail recipes

Extensive bar equipment knowledge

Accomplishments

Earned "Bartender of the Week" award on two separate occasions in Black Sheep Newsletter

Created new beverage recipes, including The Blue Dragon which is one of The Grotto's current highest selling drinks.

Optimized in-store promotions and up-sold seasonal beverages that helped The Grotto to a 15 percentage increase in liquor sales during the summer months.

Experience

February 2009 to October 2012

The Grotto at Capone's Kalamazoo, MI

Bartender

Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections.

Routinely checked identification of patrons purchasing alcoholic beverages.

Strictly abided by all state liquor regulations, particularly in regard to intoxicated persons and minors.

Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.

Effectively handled customer complaints and special requests.

Maintained a consistent, regular attendance record.

Provided prompt, efficient, friendly, and quality service at all times.

Expertly prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements and garnishes.

Accurately balanced cash register at all times.

Set up bar for operation, obtained cash bank and stocked the service bar.

Maintained stock levels to prevent shortages of critical items.

May 2008 to February 2009

O'Shea's Bar and Grille Kalamazoo, MI

Head Bartender

Set up storeroom and work areas to allow easy access to stock items.

Quickly mixed a variety of simple and complex cocktails.

Accurately recorded sales, made correct change and prepared charge slips for guests.

Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws.

Effectively and calmly resolved situations with intoxicated guests.

Took prompt corrective action whenever necessary to maintain the satisfaction and safety of all patrons and staff.

Displayed friendly, outgoing and energetic behavior to create a warm, fun atmosphere for guests.

Carefully followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.

Followed bar recipes to deliver consistent drink quality, control costs and maximize guest satisfaction.

Participated in bar incentives and contests to drive sales and promote the venue.

Completed regular bar inventories and daily requisition sheets as requested.

Regularly cleaned and sanitized the bar area, beer lockers, refrigeration and storage areas.

Promoted upcoming bar events, programs and weekly trivia game nights.

Set up special events and private parties.

Received and unloaded incoming shipments.

October 2004 to June 2008

Burdicks Bar and Grille Kalamazoo, MI

Bartender

Greeted newly seated guests in a friendly and timely manner.

Prepared and served permanent and portable bars operating within the hotel.

Adeptly retrieved orders from storeroom.

Confirmed accuracy of orders against requisitions.

Provided fast, friendly, professional service to all hotel guests and beverage servers.

Carefully organized liquors, fruits, glassware, linen, silverware, paper supplies and sundries in designated areas.

Built guest satisfaction and enjoyment.

Upsold products when appropriate.

Consistently exhibited a calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set a positive example for the shift team.

Promoted positive customer and associate relations through courtesy, service and professional appearance.

Education

2012 Western Michigan University Kalamazoo, MI

Organizational Communications/General Business

Coursework included hospitality management and accounting

Coursework included public speaking, business enterprise, social perceptiveness, marketing,interpersonal communications, etc.

2002 Lutheran Northwest Rochester Hills, MI

High School Diploma General

Captain of basketball team

Captain of hockey team

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