Manager Human Resources

Ashlee Thbodeaux

Email: ********@***********.***

Address:

City: Galena Park

State: TX

Zip: 77547

Country: USA

Phone: 832-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Visionary Operations Restaurant manager with solid experience managing all levels of multiple projects including budgeting and systems administration.

Educational Background:

High School Dipolma from Galena Park High, Houston Heights TX 1/2001 to 6/2002 (Sports Medicine)

High School Dipolma from University of Louisiana, Houston Heights TX 1/2001 to 10/2012

Job History / Details:

Executive Profile

Visionary Operations Restaurant manager with solid experience managing all levels of multiple projects including budgeting and systems administration.

Skill Highlights

Leadership/communication skills

Background in restaurant management

Operations and systems expert

New product delivery

Employee theft prevention

Human resources management

Guest relations

Business operations organization

Guest account management

Core Accomplishments

Operations Management:

Managed Restaurants for 8 years, with 13 years experience

Handled all functions related to top three aspects of restaurant management: Product Quality, Employee & guest relations, and systems.

Staff Development:

Launched well-received program of professional development courses for all staff.

Mentored and coached employees resulting in a substantial increase in productivity.

Business Development:

Established and managed guest relationships on a daily basis.

Directed and oversaw several aspects of the restaurant.

Project Management:

Initiated several programs which resulted in better retention, higher sales, and higher guest volume.

Human Resources:

Co-Spearheaded new training program which increased retention.

Professional Experience

May 2000 to September 2012

Pappas INC Houston, TX

Manager / Supervisor

Accountable for guest relations, including overall customer satisfaction.

Built strategic alliances with regular guests and business owners that resulted in better retention, higher sales, and satisfied employees.

Organized due diligence in preparation for sale of business unit.Strengthened company's business by leading implementation of new training program.

Education

2002 Galena Park High Houston, TX

High School Diploma

Professional Development:

CNA License

National Honor society Parliamentarian

University of Louisiana Lafayette, LA

in progress... Sports Medicine

Attended the university with sports medicine scholarship.

Completed training: Professional Prospecting Skills, Selling Skills and Techniques, Consultative Selling.

Related coursework: International Finance, Statistics, Microeconomics Fundamentals of Communication, Strategic Sales, Retail Marketing

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