Customer Service High School

Jonathan R Wallace

Email: ********@*************.***

Address:

City: Long Beach

State: CA

Zip: 90814

Country: USA

Phone: 562-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

High energy, outgoing Bartender/Server with a dedication to positive guest relations desires a position as a bartender or server in a fast-paced bar or restaurant. High volume dining, customer service and cash handling background.

Educational Background:

High School Dipolma from Long Beach Poly High School, Long Beach CA 1/2001 to 6/2000 (College prep)

Job History / Details:

Summary

High energy, outgoing Bartender/Server with a dedication to positive guest relations desires a position as a bartender or server in a fast-paced bar or restaurant. High volume dining, customer service and cash handling background.

Highlights

Organized and efficient server

ServSafe certification

Point of Sale (POS) system operation

Quick problem solver

Works well under pressure

Exceptional interpersonal skills

Extensive hospitality background

Lifts and carries up to 200 lbs

High energy

Flexible schedule capability

Upbeat, outgoing and positive

Master of sales techniques

Up-selling capability

Accomplishments

Consistently rated "excellent" in feedback from customer surveys regarding server friendliness, promptness and attentiveness. Selected to serve notable VIP guests for major private events.

Experience

May 2012 to Current

Simmzys Long Beach, CA

Server

Consistently provided professional, friendly and engaging service.

Assisted guests with making menu choices in an informative and helpful fashion.

Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.

October 2010 to March 2011

Cafe Sevilla Long Beach, CA

Server/Bartender/Bar Back

Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Appropriately suggested additional items to customers to increase restaurant sales. Promptly served all food courses and alcoholic beverages to guests. Set dining tables according to type of event and service standards.

January 2007 to February 2008

Kings Fish House orange county, CA

Server

Answered questions about menu selections and made recommendations when requested. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests. Regularly checked on guests to ensure satisfaction with each food course and beverages. Routinely cleaned work areas, glassware and silverware throughout each shift.

February 2003 to September 2006

Elephant Bar Torrance, CA

Bartender/Server/Corp. Trainer

Responsible for training all new recruits,as well as opening of several store locations. Managed closing duties, including restocking items and reconciliation of the cash drawer. Skillfully anticipated and addressed guests' service needs.Consistently adhered to quality expectations and standards. Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.

Education

2000 Long Beach Poly High School Long Beach, CA

High School Diploma College prep

Contact this candidate