High School Customer Service

Jeffrey Acord

Email: ********@*********.***

Address:

City: Romulus

State: MI

Zip: 48125

Country: USA

Phone: 313-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced Logistics coordinator with a strong background in International aIr exports, including Hazardous materials. 15 years in domestic air and truck transportation. Certified in DOT, IATA, IAC, and haz-mat certification..

Educational Background:

High School Dipolma from Edsel Ford High School, Dearborn MI 1/2001 to 9/1986 (Math & Art)

Job History / Details:

Summary

Experienced Logistics coordinator with a strong background in International aIr exports, including Hazardous materials. 15 years in domestic air and truck transportation. Certified in DOT, IATA, IAC, and haz-mat certification..

Skills

Customer relationship building

Customer service experience

Data analysis tools

Valid MI drivers license

Driving commercial vehicles

Driving hi-lo

Warehouse management

Inventory control practices

Flexible work schedule

Good multitasker

Internet research Good communication skills

MS Excel and Word IT Office experience IATA Trained IATA Haz-MAt Certified DOT Certified Lift Truck Certified IAC Certified TSA Security Training Air Export Specialist in SLI's, EEI's, and POA,s KSMS experienced Track & Trace experience l

Accomplishments

Warehouse Management

Provided warehouse controls documentation, charges, monthly statements, including loading and unloading of trucks and ocean containers.

Documentation

Reported and documented Air export files, triangle shipments, domestic shipment, ocean shipment, both import and export for all including invoicing statements.

Supervision

Consistently updated and trained other air export personnel, including other international export departments, sales, and management.

Experience

September 1997 to October 2012

NNR Global Logistics USA Inc. Romulus, Michigan

Operations Coodinator

Developed, maintained and controlled all air export regulations, requirements, and documents. Regularly instructed other personnel with steps, ideas, and training with all aspects of International and Domestic air exports. Operated mostly under my own supervision, with regards to all office aspects, IT, lift truck operation, unloading and loading of containers, truck trailers, and managing customer products, complaints, documentation and invoicing..

Education and Training

1986 Edsel Ford High School Dearborn, Michigan

High School Diploma Math & Art

Many years of classes in science and art, with math intertwined throughout both studies.

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