Customer Service Representative

Landen Garbutt

Email: ********@*********.***

Address:

City: Greenbrae

State: CA

Zip: 94904

Country: USA

Phone: 310-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to a companies success.

Educational Background:

High School Dipolma from ITT Technical Institute, Torrance CA 1/2001 to 6/2009 (Information Technology)

Job History / Details:

Summary

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Highlights

Strong organizational skills

Creative problem solver

Excellent communication skills

Problem solver

Fast learner

Strong client relations

MS Windows proficient

Self-starter

Accomplishments

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Accounting Skills

Operated computers programmed with accounting software to record, store, and analyze information.

General Ledger Accounts

Maintained accurate accounts including cash, inventory, prepaid, fixed assets, accounts payable, accrued expenses and line of credit transactions.

Data Organization

Classified, recorded and summarized numerical and financial data to compile and keep financial records.

Data Verification

Checked figures, postings and documents for correct entry, mathematical accuracy and proper coding.

Experience

June 2011 to April 2012

Citibank West Hollywood, Ca.

Bank Teller

Managed multiple lines of exchange

Excellent attention to detail

Cross-trained and backed up other customer service representatives

Executed customer transactions, including deposits, withdrawals, money orders and checks.

Managed opening and closing times for the main branch.

Provided superior customer service

February 2011 to May 2011

Universal Protection Canoga Park, CA

Security Professional

Monitoring state-of-the-art surveillance and security systems

Provided detailed reports of surveillance patrols to

Ready relay

Earned management trust by serving as key holder, responsibly monitoring the site.

Education

2009 ITT Technical Institute Torrence, California

Associate of Science Information Technology

Contact this candidate