Manager Project

Resume of Ean N. Hernandez

BSc, MSCS, MBA

Ean N. Hernandez, MSCS, MBA

Seattle, WA, USA +1-773-***-**** ***.*********@****.***

SUMMARY AND KEY STRENGTHS

Software Development Director specializing in the leadership of organizations designing,

building and maintaining e-commerce and content management systems. 14 years experience

leading technology teams, ranging in size from small agile software development teams to

large multidisciplinary groups with over 150 members. 6 years experience managing

multimillion user, high security, high scalability, mission critical internet systems.

Systems Design and Integration

E-Commerce and Content Management

Software Development

C, C++, C#, Java, SQL

Leading Matrixed Teams

Consensus Building

Technology Evangelist

Standards and Process DevelopmentPROFESSIONAL EXPERIENCE

The Walt Disney Company, Seattle USA Senior Engineering Manager, Sep 2011 to Present

Managed development and maintenance of 6 user identity management web services servicing

10M unique customers driving 750M transactions per month. Led a team of 14 developers

delivering against a $2M/yr project portfolio. Focus on leveraging agile methodologies,

open source tools, and ground up development to deliver low cost, highly scalable

solutions. Core technology stack: Tomcat, Java, SQL Server, Cassandra, Mongo, REST.

Successful delivery of a device independent access control service providing web

browsers, devices, and servers with secure access to APIs on the corporate network. This

oAuth2 compliant RESTful Web Service leverages an Apache Cassandra database, supports 2700

tps with

Barclays Bank, London UK Digital Banking Technology Partner (Technical Program

Manager), Feb 2008Sep 2011

Directed technical strategy, project delivery and service support for internet banking,

mobile and corporate website channels servicing 3.5M unique customers per month (6M/yr).

Evangelized new technologies and methodologies to internal groups. Managed matrixed teams

of up to 150 developers, infrastructure engineers, testers, architects and project

managers in London, Knutsford, Pune, Manila and Shanghai, executing a a .22.5M/yr project

portfolio. Owned client relationship and provided a single point of escalation for

marketing, change and run business team of 65 driving a .75M revenue in 2009. Core

technology stack: Java, JSP, Websphere, Oracle.

Successful rebuild of an 11 year old internet banking site, providing customers with a

web 2.0 interface, and developers with an upgraded development platform based on java 1.6

and struts 2. The new, industry standard codebase enabled the addition of offshore

development teams, driving a 700k/yr savings with this 14-month, 46 staff, a .11M

project.

Successful rollout of a new corporate website content management system, enabling

editorial, marketing, legal and compliance staff to manage web content without the

involvement of developers. This 22-month, 53 staff, a .8M project enabled a .1.4M/yr

savings by removing the need for software developers from the content management process.

Enabled user volume to grow from 10,000 to 20,000 concurrent and earned the bank ISO

27001 compliant status through successful delivery of a 10-month, 150 staff, a .8.4M

hardware and security upgrade project.

Delivered 36 small change projects over 8 releases in 2009 via a 53 staff, a .4.5M/yr

small change program covering a range of compliance, revenue driver, cost reduction, anti-

fraud and user experience projects.

Enabled annual revenue of a .3.6M by delivering a 10-month, 58 staff, a .1.2M mobile

banking program to provide mobile browser compatible internet banking, and SMS alerting.

Developed release and change management processes, implemented service reviews, and

planned stability upgrades. As a result, in 2009 the site achieved site uptime of 99.65%,

providing 216M online banking sessions.

Implemented agile software development life cycle, including automated build, testing and

deployment, improving developer productivity by 90% and reducing costs by 33% in 1 year.

Washington Mutual Bank, Seattle USA Vice President, Software Development, Jun 2002Jul 2006

Directed software development, designed systems, and selected products for internet

banking channel serving 2.5M active customers. Managed dedicated team of 40 developers in

Seattle, San Francisco, Los Angeles, Bangalore and Tempe on projects with software

development budgets up to $8M. Core technology stack: C#, .Net, ASPX, IIS, SQL Server.

Saved $20M/yr in processing costs and increased new account applications from 100 to 2700

per day via a 6-month, 75 developer, $8M, systems integration project to allow online

opening of checking accounts.

Saved $1M/yr in printing and mailing costs through successful delivery of a 6-month, 20

developer, $2M systems integration effort to present online, searchable bank statements.

Delivered further e-commerce projects including: corporate website content management

system, online check images, online loan accounts, personalized advertising, email

marketing, automated error reporting.

Decreased site build/deploy time from 9+ hrs to ~1 hr via build, test and deploy

automation.

Developed coding standards, best practices, code review process, architectural roadmaps.

Designed and implemented a waterfall based SDLC (2002), later migrating the group to

agile (2005).

Saltmine Creative Consulting, Seattle USA Software Development Director, Jun 1998Jun

2002

Hands on leadership of design, development, and technical sales for over 50 e-commerce

and content management systems for clients such as British Petroleum, Microsoft, and The

PGA Tour. Managed team of 12 consultant software developers. Core technology stack:

VBScript, ASP, IIS, SQL Server.

Guest speaker, MapPoint.Net Partner Technology Briefing 2002.

Guest lecturer, the .Net Show, a Microsoft studios online lecture series 2001.

Saltmine Creative Consulting, Seattle USA Software Developer, May 1996Jun 1998

Designed and coded web applications for clients in ASP, Vbscript, and MSSQL.

Lead Developer: BP.com, mcspreferral.microsoft.com, pgatour.com,

backoffice.microsoft.com, gri.org.

Adobe Systems, Seattle USA Software Tester, Jan 1996May 1996

Developed, executed test cases for Adobe Persuasion presentation software printer

functions.

EDUCATION

Master of Science, Computer Science, University of Chicago, USA 2011

Coursework: C, C++, C#, Java, Unix Systems Programming, Unix Systems Administration,

Discrete Mathematics, Data Structures and Algorithms, Networks, Advanced Subjects in

Networking, Data Warehousing, OO Design Patterns, UML

Master of Business Administration, University of Oxford, UK 2007

Coursework: Organizational Design and Development, IT Innovation and Strategy,

Statistics, Entrepreneurial Technology Ventures, Finance, Accounting, Economics,

Marketing, Operations, Portfolio Management

Bachelor of Science, Psychology, Washington State University, USA 1991

Additional Training - Stanford APM Managing Without Authority (2009), Sun Web Component

Developer (2009), Sun Java Programmer (2008), Data Integration with SQL Server (2006),

Developing Web-Based Solutions with ASP.NET (2006), C# Fundamentals (2005), Construx

Project Estimation Boot Camp (2004)

Additional Technology Experience: Fatwire, Microsoft Content Management Server, Tivoli

Access Manager, Oblix Netpoint, F5, nCipher, Corillian Voyager, Microsoft Operations

Manager, Kana, Debian.

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