Garima Kedia, BEng(Computer Science)
***-*** ******* ******, *******, M5A 3W7; 647-***-****; aboyg8@r.postjobfree.com
A strong IT background with 5+ years of work experience in Application Support (including 3+ years in Software Development).
EXPERIENCE
Application/IT Support, Stonewood Group, Toronto Feb 2010 – July 2011; Jan 2012 - current
(Toronto’s leading executive search firm)Providing support to the company’s websitesImproved the web portals by continuously fixing minor and major bugsMade enhancements (as per SDLC) to the in-house web portal and the client portal single handedlyMigrated a function from MS Access to SQL Server and also created new functionality in additionClient-side scripting language used- JavascriptServer-side Scripting language – ASP (VBscript)Apart from maintaining the websites, also providing generic IT support with regards to Outlook emails, resolving user queries related to the portals, general issues for ipad, iphone, macbookCoordinating and Managing with another technology firm for the company’s hardware and networking requirementsAlso performing Admin role in addition to the Application Support tasks
Associate Consultant, Snap-on Business Solutions May 06 – Aug 09
(World’s leading automotive software solutions company, 900+ employees)Assisted and supervised teammates in developing new software modulesSupervised trainees in testing complex software modules for smooth launch of the productEnhanced the international clients productivity by resolving problems through phone/emails quicklyAlways met the threshold values for COT (Complete on Time) 90% and FTY (First Time Yield) 95%Interacted with several clients for requirements/design discussionsDeveloped and Tested several modules in several software projectsOversaw the technology migration in the reporting project from legacy system to newer technologiesWorked with training department of the company to help new people ramp up quicklyWorked as a SQA Auditor for testing project
PROJECT SUMMARY
Application Support for web portals (ASP, JavaScript, HTML, AJAX, Visual Studio 8, SQL
Server 2005) -maintaining websites – bug fixing, cosmetic as well as functional enhancements
Training Calendar Management System (HTML, Dreamweaver, JavaScript, ASP, SQL
Server 2000) - web based interface made for in-house Training department
Performance Management Reporting (MS Visual Source Safe, Configurator (Internal Java
based tool), XML, MS Excel, Open Office, Oracle 10g, Toad, SQL
Developer, VAX/VMS, FORTRAN) - Reporting Project for automobile Dealers and OEMs
Windows Application (VB 6.0, Oracle 9i) - Packages created for Automobile Manufacturers
and Dealers
Digital Image Processing (C/C++) – Implementation of filters for the bmp image
EDUCATION
Bachelor of Engineering, Computer Science, Rajasthan University, India Aug 05
TECHNICAL SKILL SET - HTML, JavaScript, ASP, VBscript, VB.NET,ASP.NET,VB 6.0, SQL Server 2000/2005, Oracle, 10g, XML, Excel, Access, C/C++, C#, VAX/VMS, FORTRAN
LANGUAGES – English, Hindi