Customer Service Marketing

647-***-**** Ankush Gupta *.********@*****.***

http://ca.linkedin.com/in/gankush12 www.readmyreads.com

SUMMARY

Excellent written and verbal communication skills; experience in preparing analytical reports and presentations Excellent leadership and market research skills as demonstrated throughout previous positionsAdvanced proficiency in MS Office Applications; Excel, Word, Access, PowerPoint & OutlookExperience with Adobe Applications; Photoshop CS5, Dreamweaver CS5.5Proficient at Web Designing in HTML, CSS (currently working on HTML5 projects)Proficient with Content Management Systems; Joomla and WordpressExperience in Web Marketing: Google Analytics, PPC Adwords and CPM/CPC/CPV advertising2+ years of experience in Web Marketing and Content OptimizationBasic experience in Quickbooks Essentials for managing expenses

EDUCATION

Google Analytics Certification (Individual Qualification) Jul 2012

University of Toronto (at Scarborough) Sep 08 – Apr 12 Bachelors of Business Administration– Specialist in Management & Finance

WORK EXPERIENCE

Income Tax Clinic Associate Mar 10 – Mar 10

International Students Centre (ISC)Assisted international students in filing tax returns; including T2202A & Employment Income assessmentPraised for a high level of attention to detail, while, using NETFILE to file income taxesObtained extensive customer service experience Canada Revenue Agency (CRA) certification

Marketing/ Finance Associate Sep 08 – Mar 09

UTSC Organized Sound (Student Club)Involved in promoting the events, speaking with customers & influencing the purchaseManaged event promotional kiosks and ticket sales collection Prospecting & cold calling local businesses for sponsorships through various marketing campaigns

PERSONAL PROFILE

Administrator @ www.readmyreads.com Apr 2012 – Present

Alexa Global Ranking: 250,000A blog about Blogging, Web Marketing, SEO, SEM & Content Optimization tipsWeb Marketing testing ground – SEO, SEM, CPC, CPM, CPA, CPVManaging subscriber list; MailChimp e-newsletter campaign managementImproving management, organizational and entrepreneurial skills

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