Project Manager Customer Service

SATNAM BUTTAR

** ***** ****, ********, ** L*S *A6

HOME: 905-***-**** w CELL: 647-***-**** w aboyd3@r.postjobfree.com

OBJECTIVE

To work in the most challenging position with an organization that provides ample opportunities to learn and to contribute. I am flexible & willing to work on any technology

QUALIFICATIONS

Highly dedicated professional with demonstrated success in designing and implementing database solutions that improve business functionalityPossess diversified technical background with in depth understanding of enterprise system and focus on delivering business solutionsProven ability to implement technologies that decrease costs, increase performance High ability to organize and manage time to meet immediate deadline with a positive attitude Comprehensive problem solving abilities, commitment towards work, willingness to learn and strong grasping abilitiesEfficient communication and interpersonal skills with ability to deal with diverse staff and clientele

TECHNICAL EXPERTISE

Databases: Oracle (10g), Oracle (11g), SQL Server

Technologies: Data Warehousing, ETL, BI /OLAP, OLTP

Systems: MS Windows, LINUX, UNIX

Languages: ASP.NET USING VB.NET AND C#.NET (3.5), HTML, JavaScript,

ASP, XML, PL/SQL

Development Tools: Microsoft (Word, Excel, PowerPoint and Internet Explorer),

Oracle SQL Developer, Enterprise Manager 10g/11g, Oracle

Universal Installer, Oracle Database Configuration Assistant, Recovery

Manager

PROFESSIONAL EXPERIENCE

Information Technology Lecturer July 2008– August 2010

Rayat Institute of Engineering and Technology, India

Handled the tasks of teaching concepts like leveraging Database Technologies and Information System Design and DevelopmentTaught concepts like Network Applications, Electronic Commerce and Web Development Programming course including HTML, ASP, Oracle Database, SQL Server, Java Script

PROFESSIONAL EXPERIENCE – continuation

Designed, implemented and evaluated Oracle training programs for the students and staffOrganized and maintained an extensive filing system for all areas within the departmentAcquired skills in the concepts, principles, techniques of assessing training and development needsCompiled, administered and marked examinations or assigned this work to othersKept abreast of developments in the field of information technology by participating in professional conferences

ERP Consultant July 2007- July 2008

Life Business Projects Limited, India

Assisted for business process analysis, for setting application tools and handled various ERP projectsActively participated in design and implementation of extensive enterprise applications and middle-ware projectsHandled various duties by participating in consulting practice to support and consult for upgrading and replacing their current ERP softwareHandled technical and functional issues regarding ERP solutionsInstalled, configured, modified and customized the ERP applicationsTested, debugged, updated, and maintained the ERP software solutionsHelped the Senior Programmer in preparing the codes in programming language(.Net) for new softwareHelped with QA and acceptance of vendor code and documentationCompiled different reports and technical documents to report the status of the project to project manager

Intern-Java Programmer Jan 2006- June 2006

Centre for Development of Advanced Computing, India

Helped the Senior Programmer in preparing the codes in programming language(Java) for new softwareCreated numerous technical documentation and user manuals including system descriptions and PowerPoint presentationsCommunicated with clients by phone and email and provided prompt customer service

Intern- .Net Programmer June 2005- July 2005

Punjab Communications Limited, India

Designed and developed custom .NET components using ASP.NET and C#.Wrote Complex queries, stored procedure, functions and triggers

PROFESSIONAL EXPERIENCE – continuation

Involved in the complete SDLC of the projectDeveloped detailed requirements into detailed process flows, design documents and performance measurementsResponsible for creating the structure of the data model

EDUCATION AND PROFESSIONAL DEVELOPMENT

2012-present Employability Skills for St. Gabriel Adult Canada

Foreign Trained Professional Learning Centre

2011-2012 Post-Graduate Certification Humber College Canada

(Oracle-11g)

2010 Oracle Certified Professional Oracle Corporation India

(10g)

2010 Oracle Certified Associate Oracle Corporation India

(10g)

2003-2007 B.Tech Punjab Technical India

(Computer Science University

& Engineering (Evaluated by WES)

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