High School Customer Service

Scott R. McConville

Email: ********@**************.***

Address:

City: Quincy

State: MA

Zip: 02169

Country: USA

Phone: 617-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

My current professional goal is to continue a career in the drafting/engineering field at a company where I can grow as an employee, and provide efficient and positive attributions.

Educational Background:

High School Dipolma from Quincy High School, Quincy MA 1/2001 to 6/2004 (Engineering)

High School Dipolma from UMass Dartmouth, September 2004 to June 2005, Quincy MA 1/2001 to 10/2012

High School Dipolma from Benjamin Franklin Institute of Technology, Septemb, Quincy MA 1/2001 to 10/2012

Job History / Details:

Career Focus

My current professional goal is to continue a career in the drafting/engineering field at a company where I can grow as an employee, and provide efficient and positive attributions.

Core Qualifications

Autodesk AutoCAD

Autodesk Inventor

Adobe Photoshop

Microsoft Office Suite

Architectural drafting

Electrical drafting

Fire/burglar alarm/CCTV camera system design

Bosch alarm panel certified

Professional Experience

January 2008 to December 2010

AFA Protective Systems, Inc. Braintree, MA

National Accounts Draftsman Coordinator

Created layout drawings, schematics, diagrams, and templates using AutoCAD technology.

Designed and applied fire alarm, burglar alarm, CCTV, and access control systems to customer [CVS, Staples, BJ's, etc.] store layouts using AutoCAD and other software.

Coordinated with branches and customers to plot and send blueprints to be followed closely during the wiring and equipment installation processes.

Worked closely with architectural and engineering firms, as well as National Account, Installation, Operation, Project, and Sales Managers at AFA and customer corporate offices to complete projects with precision and in a timely manner.

June 2005 to August 2006

Quincy Mutual Fire Insurance, Co. Quincy, MA

Mail-Room Coordinator

Operated high volume mailing equipment to process and package parcels for company's agents.

Kept digital and physical records of all parcels and insurance checking information processed through mail-room.

Performed customer-service and carried out supply orders for company's agents.

June 2002 to September 2003

U-Rent-It Tool, Co. Quincy, MA

Maintenance Assistant

Performed maintenance and repairs on full-line commercial construction equipment.

Assisted in loading and unloading equipment for customers.

Performed customer service and front register work.

Education and Coursework

Quincy High School, Class of 2004 Quincy, MA

Field of Study: Engineering

Completed Coursework: Engineering Design, Principles of Engineering, Digital Electronics, Computer-Integrated Manufacturing, Computer-Aided Manufacturing,

UMass Dartmouth, September 2004 to June 2005 North Dartmouth, MA

Field of Study: Engineering

Completed Coursework: Intro to Engineering, Engineering Physics, Calculus, Economics, College English, World Civilizations.

Benjamin Franklin Institute of Technology, September 2005 to June 2006 Boston, MA

Field of Study: Architectural Technology

Completed Coursework: AutoCAD, Architectural Drawing, Building Construction, Microsoft Office.

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