Customer Service High School

Malik Chitty

Email: ********@*************.***

Address:

City: Paterson

State: NJ

Zip: 07504

Country: USA

Phone: 973-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Motivated store leader and supervisor, i am dedicated to business growth by efficiently building loyal and long-term relationships with customers and employees while consistently achieving sales goals.

Educational Background:

High School Dipolma from Passaic County Technical Institute, Wayne NJ 1/2001 to 6/2010 (Business and Accounting)

High School Dipolma from Passaic County Community College, Wayne NJ 1/2001 to 10/2012

Job History / Details:

Summary

Motivated store leader and supervisor, i am dedicated to business growth by efficiently building loyal and long-term relationships with customers and employees while consistently achieving sales goals.

Highlights

Expert in providing excellent customer service and support.

Reliable leader with efficient problem solving skills and a strong desire to learn.

Highly organized with the ability to manage multiple projects.

Microsoft Office proficient.

Team-oriented leader who works well in a collaborative environment by displaying outstanding interpersonal skills.

Maintains flexibility in a variety of challenging environments. Excellent in working in diverse teams and communicating well with others.

Consistently meet deadlines with excellent time management.

Set an appropriate and inspiring example.

Talented in creating and presenting new ideas and new products.

Accomplishments

Named "Customer Service All Star" Award for the month of August, 2012

Promoted to Barista Lead after 6 months of employment.

Fulfilled all supervisory duties when Department Mananger was absent.

Introduced 2 new company products to over 10 new markets.

Contributed to The Number 1 Ranking in my region for my company.

Experience

March 2011 to Current

Nordstrom Paramus, New Jersey

Barista Lead

Job Description

Deliver exceptional customer service to all customers who walk through our doors. Be knowledgeable and enthusiastic about coffee, tea and drink preparation and products. Prepare and serve beverages and food items consistently by adhering to all recipe standards. Assist with setup, cleanup, stock work and handling of food items . Taste all drip coffee and espresso to ensure it meets Nordstrom standards

November 2010 to January 2011

Toys-R-Us Totowa, New Jersey

Sales Associate

Job Description

Handle customer service encounters and stock replenishing duties. Often field customer questions and complaints about products, services, and store personnel. Perform cleaning duties for management, such as light mopping, dusting, and restroom tidying, as well. Worked with managers to provide a satisfactory shopping experience to every customer

April 2007 to May 2009

McDonalds Paterson, New Jersey

Crew Member

Job Description

Work in the kitchen preparing food and at the front counter helping customers through the ordering process. Team member job duties include operating a cash register, running the drive-thru, cooking Big Macs and other menu items, cleaning the restaurant, and completing other assigned tasks

Education

2010 Passaic County Technical Institute Wayne, New Jersey

High School Diploma Business and Accounting

Passaic County Community College Paterson, New Jersey

Associates Degree Nursing

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