Quality Assurance Manager
Resume:
omogwefe gbermiye-etta
**** ****** *** ****: 215-***-****
Elkins Park, PA 19027 *****@*****.*** Cell: 267-***-****
Summary
Operational efficiency, development and quality assurance leader versed in managing teams
in the implementation of software applications and in the complex process of turning data
into information. Experienced in a range of businesses including: a university, a large
financial firm, a startup, and a private firm. Strengths include data analysis, software
development and data and software quality. Known for having a keen interest in teaching
others based on knowledge and years of hands on experience.
Professional Experience
IMS (Acquired SDI Health 2011), Plymouth Meeting, PA 2001-2012
Sr. Manager (Patient Insights) (20112012)
Examined existing processes, identifying operational efficiencies; implementation of
which resulted in improved quality cycles and is expected to lead to reduced development
and maintenance time and costs.
Solicited feedback from top management, achieving buy-in and incorporating those insights
to improve process improvements and deliverables.
Managed clinical reference data implementation project, leading multi disciplinary, cross-
functional teams to establish a standard development and maintenance platform.
Expanded use of MicroStrategy Integrity Manager and ongoing implementation of master
reference data process.
Transitioned on-going management of solutions to appropriate teams to continue
improvement process.
Manager IT (QA) (20102011)
Designed and conducted QA Audit on custom database projects which allow management to
determine the quality level of production projects.
Created statistical exception reporting using Oracle stored procedures and Excel pivot
tables which provided quick and extensive information on the quality of a deliverable
leading to faster QC cycles.
Developed and executed rigorous QA/QC on data warehouse and custom data projects in
Oracle leading to improved quality client deliverables.
Worked on the design, testing and rollout of companywide issue tracking system allowing
management and project teams greater insight into product development issues.
Designed and developed management reports based on issues, hours, and project data
allowing management and project managers to understand the overall status of development
projects.
Manager IT (Database Development) (20082010)
Managed the full development cycle of millions of dollars worth of complex analytical
reports and large datasets for external clients.
Partnered with data analysts to develop complex analytical rules for client reports.
Managed employees transition to new organizational model after company reorganization.
Managed team of Oracle and MS SQL Server data developers, Excel VB report developers and
QA data and report analysts.
Coordinated teams efforts with senior management, project managers, data analysts and
sales to met and exceed external client needs in quality, time and value of client
deliverables.
Trained team members in various new roles through mentoring and on-the-job training.
Manager QA (IT Quality Assurance) (20062008)
Oversaw the quality of millions of dollars of deliverables for pharmaceutical clients.
Managed (hire, review, train) a team of 10 QA analysts including two team leads.
Worked with other managers to design processes for new business initiatives.
Set and manage priorities for staff.
Promoted employee development within the department and the company.
Quality Assurance (QA) Team Lead (20042006)
Built QA department from scratch and defined QA process.
Assisted in the design, quality control and delivery of data driven reports.
Incorporated new processes which lead to increased quality by working with management,
leads and teams.
Supervised and oversaw work of QA team.
Data Manager (20012004)
Worked with outsourcer to ensure that they understood our data and processes needed for
their population of our data warehouse.
Helped to design, manage and test development of system to track and document business
requests made to IT data services group.
Developed data dictionary with an intranet front-end in PHP against a MYSQL database.
Reviewed requirements, code and inspected data for client deliverables.
Organized and ran weekly database admin meetings to anticipate and resolve issues in SQL
Server database servers and SAS.
Wrote procedures in SQL Server and SAS
Performed application QA and created bug database to accurately track bugs.
Bigstep.com, San Francisco, CA 2000-2001QA (Quality Assurance) Engineer
QA Lead for data warehouse which consisted of checking ETL of application event logs
using custom SQL and Informatica and checking reports created from the data.
Lead of three members of the QA team.
Performed white box and black box testing of a Java based internet application.
Assisted team members in understanding technology and developing test plans.
Provided SQL and database training and assistance to the QA department.
Sabbatical1998-2000
Created own internet web site using HTML and Python for CGI on FreeBSD with Apache.
Fannie Mae, Washington, DC 1993-1998
Developer (Data Warehouse Application Development Team) (19961998
)
Developer (Data Warehouse Project) (19951996
)
Programmer Analyst (MIS Reporting system) (1993 1995)
Education
Bachelor of Arts, Economics, University of Maryland, College Park, MD
Technical Training
Applications: MS Project, Power Point, Visio, Excel, Access, Word, Outlook etc.
Quality Assurance: White box, black box, manual, and automation though custom scripting
Domain Data: Pharmacy (Rx), Doctor s office, Hospital, Application event logs, Mortgage
Data Analysis: Oracle, SQL Server, SAS, Access, Pivot tables, OLAP tools, Data
Warehousing
Computer Platforms: Window, MAC OS X, Solaris, Linux, BSD
Databases: Hands on SQL, Stored procedures, DTS & SSIS, data load & export
Other: Apache, HTML, CGI, Shell scripts, Unix Utilities, Python
Page Omogwefe Gbemiye-Etta
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