Customer Service Security
Resume:
Name : Richard Leonard
Email Address : *********@*****.***
Telephone : 651-***-****
Location : 10510 Kingsway Lane
Woodbury MN 55129
Richard J. Leonard
*********@*****.***
10510 Kingsway Lane
Woodbury, MN 55129
Objective: To obtain a position within the non-profit or veterans service industry
SUMMARY
*Honorably discharged veteran, U.S. Army *Networked within the veterans service industry providers to gain a continued wealth of knowledge on select federal, state, and county programs *Able to coordinate multi functional events and supervise the carrying out of tasks within them *Selected to serve as security team member for the republican nation convention as well as for the Secretary of the Army and the Commanding general of the Minnesota Army nation Guard *Strong interpersonal communication skills as proven through work in situations ranging from military deployments in hostile environments to working in security and law enforcement positions with the public *Values based worker that understands and implements ethics based best practices in every day events
SELECTED WORK EXPERIENCE
Operations specialist/Infantryman, Minnesota Army National Guard, Various, MN, 04/2003-Present
*Most recent position duties included working in the Emergency Operations Center seeing to day to day operations of approximately 3500 soldiers and civilian contractors, Camp Arifjan, Kuwait *Facilitated operations of the Deployment Cycle Support directorate of the Minnesota Army National Guard *Responsible for coordinating guest instructors and speakers for various topics related to the lives of veterans upon return from deployment *Conducted basic operations support functions ensuring that reintegration events within the Beyond the Yellow Ribbon program were carried out as flawlessly as possible *Coordinated with vendors, veterans service providers and others on a regular basis *Past activities within the U.S. Army included for and deploying in support of operations overseas *Duties included preventative maintenance and accountability or personal and organizational equipment *Provided security for local civilian convoys as a lead truck gunner while deployed abroad *Ensured safety in all activities ranging from day to day operations to training and actual combat operations *Worked with local nationals while deployed to ensure that contractual work was completed as agreed upon
Congressional Staff Member, Office of Congressman John Kline/Wounded Warrior Program, Burnsville, MN March 2009-March 2011
*Primary duties consisted of Veterans and military casework and outreach *Helping veterans and current military members with various issues including benefits, pay, PDMRA, enlistment, and family members with deployed soldiers in need *Attended outreach functions on behalf of Congressman Kline s office to keep up on local and federal issues that pertain to a congressional office *Worked closely with staff members at the Minneapolis Veterans Affairs Medical Center to assist veterans with issues pertaining to their medical or mental health needs *Also worked on casework pertaining to the 2010 census and fielded questions from constituents about the American Community Survey*
Parking Enforcement Officer, Saint Paul Police Department, Saint Paul, MN, 2/2008-6/2008
*Managed a sector of downtown Saint Paul ensuring that parking laws, ordnances, and statutes were enforced* Provided as much customer service to potential parking offenders as possible* Deescalated situations arising from parking either directly with the citizens of the city or through other law enforcement officers as needed* Maintained daily logs, wrote supplemental reports to crimes committed, reported daily towing figures and submitted written reports on any other issues deemed necessary by the chief of police
Armored Car Team Member, Dunbar, Minneapolis, MN, 5/2005-02/2008
Responsibilities included performing pre operation maintenance checks on armored vehicles* Ensured that uniform requirements such as service ability of uniform and pistol were met* Accounted for thousands sometimes millions of dollars a day and insured delivery and security of it* Operated as both driver and hopper, or the individual that steps out of the vehicle dropping off and picking up money to and from ATM s and banks or commercial businesses
EDUCATION
Physical Education, Minnesota State University, Mankato, MN, 36 Semester hours
Law Enforcement, Century College, MN, 24 Semester hours
LICENSES AND ADDITIONAL SKILL
Permit to Carry a Pistol, Minnesota, 2007 * Knowledgeable of MS products such as Power Point, Excel, Word and Outlook * Typing speed of 38 WPM with 96% accuracy * Strong verbal communication skills * Leadership and management abilities * Team player * Initiative compounded by motivation * Organizational abilities *Able to turn concepts into reality * Strong problem solving abilities
1835 Energy Park Drive, St. Paul, MN 55108 TEL 651-***-****
Copyright © 2012. Defense Alliance. All rights reserved.
Note: The Defense Alliance Website is hosted by Minnesota Defense,
a division of Minnesota Wire and Cable Co.,
Copyright © 2012. Defense Alliance. All rights reserved.
Contact this candidate