Customer Service Representative

Marchelle Chaffin

Email: ********@******.***

Address:

City: Jackson

State: MS

Zip: 39213

Country: USA

Phone: 601-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Motivated customer service representative with over three years retail experience in a fast-paced environment.

Educational Background:

High School Dipolma from Hinds Community College, Jackson MS 1/2001 to 5/2010 (Business and Medical Office Technology)

Job History / Details:

Career Overview

Motivated customer service representative with over three years retail experience in a fast-paced environment.

Core Strengths

Large cash/check deposits

Telecommunication skills

Excellent communication skills

Problem solver

Energetic work attitude

Active listening skills

Quick learner

Creative problem solving

Microsoft Excel

Microsoft Office

Microsoft PowerPoint

Microsoft Word

Accomplishments

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Work Experience

July 2004 to May 2011

Christian Mission Learning Center Jackson, Ms

Child Caregiver

Nurtured and cared for toddlers and school age children. Responsible for making sure they were kept in safe environment, potty training, and teaching them alphabets,numbers,shapes colors, and etc.

July 1996 to February 2004

Kmart Jackson, Ms

Customer Service Rep

Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.Assisted customers in person and via telephone.Assisted customers with store and product complaints.

Educational Background

Hinds Community College Jackson, Ms

High School Diploma Business and Medical Office Technology

Coursework in Business, Marketing and Communications

Continuing education in Business

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