Jordan Abernathy
Email: ********@*********.***
Address:
City: Houston
State: TX
Zip: 77494
Country: USA
Phone: 281-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Accomplished Assistant Manager with extensive experience in front-of-house operations. Proven ability to cut costs and decrease staff turnover.
Educational Background:
High School Dipolma from Seven Lakes High School, Katy TX 1/2001 to 6/2012 (n/a)
Job History / Details:
Executive Summary
Accomplished Assistant Manager with extensive experience in front-of-house operations. Proven ability to cut costs and decrease staff turnover.
Core Qualifications
Staff training/development
Cross-functional team management
Final Cut Pro Certified
Consistently meet goals
Attention to detail
Fast learner
Professional Experience
October 2010 to Current
H-E-B Katy, TX
Assistant Manager
Takes an active role in the daily front-end activity.
Provides positive feedback and coaching to all subordinate service partners.
Responsible for all Service operations in Manager/ Director's absence.
Continually monitors effectiveness of front end operations and quality of customer service.
Responsible for ensuring total customer satisfaction.
Training and development of team.
Mediation of partner concerns/conflicts to achieve a successful and equitable conclusion.
Manages all partners in Front End Service.
Education
2012 Seven Lakes High School Katy, TX
High School Diploma