Customer Service Human Resources

Maria Estela Parral

Email: ********@*************.***

Address:

City: Fort Worth

State: TX

Zip: 76137

Country: USA

Phone: 817-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

TO FIND A JOB AND TO USE MY YEARS OF EXPERIENCE TO SUPPORT THE GROWTH AND PROFITABILITY OF AN ORGANIZATION THAT PROVIDES CHALLENGE, ENCOURAGES ADVANCEMENT. OPPORTUNITY TO UTILIZE MY EXPERIENCE SKILLS, AND PROVEN ABILITIES.

Educational Background:

High School Dipolma from north side high, Fort Worth TX 1/2001 to 5/1993 (micro computers)

Job History / Details:

Professional Experience

January 2010 to August 2012

READY CABLE INC FORT WORTH, TX

office clerk

customer service

data entry, filing, copying, mailing

Invoice the daily transactions, answer telephones

take messages, transfer calls, and respond to inquiries

Assist with minor bookkeeping

Respond to inquires

greet visitor

balanced cash register

a/p

2 way matching invoices

general clerical

inventory

process invoices on cash sales

mail out invoices to company's

April 2005 to December 2009

DIEGO GOMEZ CONSTRUCTION FORT WORTH, TX

OFFICE MANAGER/ ACCOUNTS PAYABLE

Hire and interview new employees

keep track of paid invoices

general bookkeeping

Pay roll

order materials for new construction projects & office supplies.

Order city permits, contact customers to make arrangements on pending invoices

Managed paperwork related with payroll,bookkeeping and human resources

collections

prepare paper work on new hires for drug testing

a/r & a/p

process job invoices

March 2003 to April 2005

BANK ONE FORT WORTH, TX

OFFICE ADMINSTRATIVE

loan review requests

Daily communication w/ customers & attorneys to update files

keep track & file related information

Documenting loan history

process payments and various clerical assignments

verified paperless checks

fraud checks

verified available funds for return checks

Verified non-post items

call customers to verified unreadable routing # and act # on checks

credited customers accounts

March 2000 to June 2002

APAC FORT WORTH, TX

CALL CENTER REPRESENTATIVE

take calls all day

inbound & outbound

directions on how to get to the closes pick-up center

give customers information about packages in transit

schedule pickups and deliveries

process claim reports on lost items

had goals to meet per hour

Additional Information

OUTLOOK

QUICK BOOKS PRO 2010

EXCEL 2007

45 WPM

10K BY TOUCH

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