Customer Service Medical Assistant

Denessa Jarvis, M.A.

Email: ********@**************.***

Address:

City: Cincinnati

State: OH

Zip: 45246

Country: USA

Phone: 513-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Detail-oriented, organized Medical Assistant with over 6 years of customer service experience in fast-paced, rapidly expanding companies. Proficient with computer applications and data entry skills.

Educational Background:

High School Dipolma from Kaplan College, Cincinnati OH 1/2001 to 4/2012 (Medical Assisting)

Job History / Details:

Professional Summary

Detail-oriented, organized Medical Assistant with over 6 years of customer service experience in fast-paced, rapidly expanding companies. Proficient with computer applications and data entry skills.

Licenses

CPR certified through American Heart Association

Skill Highlights

Customer service

Front office experience

Able to work with little supervision

Organized and accurate record keeping

Type 40 WPM

Electronic Medical Records experience

Medical clinical procedures

Medical Assisting

Strong clinical judgment

Clinical experience

Vital signs

EKG

Internal medicine experience

Professional Experience

April 2012 to September 2012

Dr. Robert Samaan Fairfield, Ohio

Medical Assistant

Assisted Procedures; incision and drainage, skin tag removal and biopsies, and testopel implantation.

Clinical Procedures and Testing; vitals, histories, urinalysis, injections, EKG, hba1c, hemacue, pt/inr, strep, and influenza.

Front Office; phone etiquette, scheduling, referrals, call sheets, import test results, scanning medical charts.

December 2012 to February 2012

Dr. Thomas Sargero Hamilton, Ohio

Medical Assistant Externship

Front Office; scheduling, documenting facsimiles, pulling charts and customer service

Clinical procedures and Testing; vitals, histories, blood sugar, urinalysis, Bioz, and ear irrigation.

February 2010 to September 2010

Superpetz Hamilton, Ohio

Manager

Successfully handled cash/check/credit card transactions and daily deposits

Resolved customer complaints and requests for refunds, exchanges, and adjustments

Supervised 5-7 employees per shift

June 2007 to February 2010

Taco Bell Hamilton, Ohio

Shift Leader/ Team Trainer

Hired and trained new employees

Responsible for opening/ closing restaurant

Kept accurate records for deposits, ordering, and inventory control

Education and Training

2012 Kaplan College Cincinnati, Ohio

Medical Assistant Medical Assisting

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