Dell Lowry-Schiller

Email: aboxtt@r.postjobfree.com

Address: **** * ********

City: Spokane

State: WA

Zip: 99205

Country: USA

Phone: 509-***-****

Skill Level: Management

Salary Range: 40

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

DELL LOWRY-SCHILLER

Spokane, WA 99205

Phone: 509-***-**** aboxtt@r.postjobfree.com

QUALIFICATIONS

a Accomplished Network, Systems, and Telecommunications Engineer with years of experience in challenging, fast-paced environments supporting secure Windows and military telecommunications networks.

a Specialist in designing complex, integrated systems and network architecture; extensive experience supporting task order-specified requirements and leading system efforts for new projects and system optimizations.

a Detailed understanding of systems signal flow and communication standards for TDMA and VSAT KU & L band satellite operations.

a Creates daily work plans, establishes policies and processes, defines requirements, authors project plans, directs testing and support, and motivates/coaches teams. Active Secret Security Clearance.

RELEVANT CERTIFICATIONS & TRAINING

Microsoft Certified Systems Engineer, MCSE, 2011 Microsoft Certified Systems Engineer, MCSE: Security, 2011

Microsoft Certified IT Professional, Enterprise & Server Administrator Windows Server 2008, MCITP, 2011

Microsoft Certified Technology Specialist, MCTS, Server 2008, Vista, Active Directory, Network Configuration, 2011

CompTIA A+, 2011 CompTIA Network+, 2011 CompTIA Security+, 2011

DoD and US Army Training:

DoD IA Awareness Training Information Assurance Fundamentals (IASO)

CIO/G-6 Netcom Information Assurance Security+ CIO G-6/Netcom IA Technical Level 1

System Security Certified Practitioner (SSCP) DIACAP Training

TECHNICAL SKILLS

Expertise: Secure Telecommunications Systems, Network Design & Topologies, Site Configurations, Systems Performance Analysis, Data Management Systems Design, System Guidelines

Hardware: Desktops, HP Servers, Laptops, PDAs, Printers, Cell Phones, BlackBerries/Palm Trio, Peripherals, 1800 MHz TDMA Equipment, AN/TRC-170V 2 & 3, AN/TSC-94A/100A

Networking: LAN/WAN, TCP/IP, UDP, SSL, IPv4, ARP, STP, VTP, Cisco Routers/Switches, VoIP, Cabling, Fiber, Cat5/6, T1

Security: Encryption, Wireless Security, Anti-virus Software, Smart Cards, Cipher Lock (Programming/Implementation)

Platforms: Windows 95/98/ME/2000/XP/Vista/7, Working knowledge of Mac OS 10.3-10.7 and Server OS 10.6, Unix/Linux, Cisco Call Manager (all versions), Steelhead Server, Windows Server 2003/2008, Exchange Server, SQL Server DB/Clusters

Software: Active Directory, MS Office Suite, Perl, Python, SQL Statements, Browsers (Firefox, IE, Opera, Etc.), Pure Edge, Desktop Validator, Dameware

PROFESSIONAL EXPERIENCE

DRS-TSI / TECHNICAL AND MANAGEMENT SERVICES, Iraq 2003-2011

Chief Systems Engineer / Network Administrator / Chief Network System Analyst

Lead IT Support/Helpdesk team in onsite and remote-access troubleshooting to maintain, upgrade, and support network with up to 300 users over 200 computers, multiple servers, and CISCO IP phone service. Manage Windows Vista/7 environment with Active Directory, Windows Server 2003/2008, and MS Exchange Server.

a Direct daily support activities, prioritize issues, and serve as Tier 2 / 3 / 4 support for escalated hardware, software, and connectivity issues; ensure secure network with high performance and reliability.

a Architect and implement systems and network projects; design/re-design configurations and assess/optimize systems and network performance.

a Collaborate with management, stakeholders, and critical users to determine project roadmaps and priorities; develop requirements and author detailed plans/designs; ensure DoD security and standards are met.

a Personally manage overall maintenance and hardware upgrades/implementations of new systems, applications, and workflows; support cutovers of network components and capabilities.

a Create, set up, and maintain user accounts, computers, IP addresses, permission guidelines, etc.

a Install data and voice circuits and interconnecting LAN, including routers, switches, bridges, hubs, and servers.

a Initiate ongoing efforts to improve network performance and sustainability; analyze network traffic, connection times, transmission speeds, packet sizes and throughput, etc. to identify issues and develop recommendations.

DELL LOWRY-SCHILLER Page Two

Phone: 509-***-**** aboxtt@r.postjobfree.com

PROFESSIONAL EXPERIENCE, Continued

a Coordinate the technical support and maintenance of VoIP and video teleconferencing equipment and the scheduling of system testing, upgrades, and re-homing of the system(s).

a Document standard operating procedures/instructions, develop and lead team and user training.

Key Accomplishments:

- Author, introduce, and update department IT guidelines, security protocols, standards, and procedures.

- Set up a CAISI wireless network (integrated telecommunications system); developed functional requirements, created plan and built server/communications room for network. Oversaw efforts to run and punch down cable (fiber, cat5, cat6), terminate fiber and all cables, and troubleshoot fiber issues.

- Designed, developed, and maintained multiple SQL databases and clusters; defined and allocated storage capacity on the CCM and Windows serversa exchange, domain controller, and toolbox. Generated complex queries and reports and managed SQL on the Cisco Call Manager for reporting.

- ( MORE

SUCH AS: ) Successfully managed all computer systems communications during highly rigorous Middle East deployment.

UNITED STATES AIR FORCE, Fairchild AFB, WA, & Manama, Bahrain 2001-2003

2E151 Satellite, Wideband, and Telemetry Systems Journeyman / Shop Supervisor

Supervised crew of 7 to provide technical support, maintenance, and repair of satellite terminal. Managed/tracked communications flight equipment and inventory valued at over $1M.

TEK SYSTEMS, Spokane, WA 2001

Field Technical II / Installer / Supervisor

Supervised 5-member team to install 1800 MHz TDMA equipment; troubleshot and resolved issues with the equipment. Wired T-1as to the alarm box, set power, installed radios, and commissioned sites.

WASHINGTON AIR NATIONAL GUARD, Spokane, WA 2000

Civilian Technician / Electronics Technician

Prepared and coordinated test equipment calibration; installed, maintained, diagnosed, and repaired microwave/satellite systems.

OTHER EXPERIENCE

UNITED STATES AIR FORCE NATIONAL GUARD, Spokane, WA 1998-2005

2E151 Satellite, Wideband, and Telemetry Systems Journeyman

Supported analog and digital systems. including digital multiplexers and microwave radios. Maintained AN/TRC-170V2&3 fixed SHF Satellite Communications Systems, Ground Mobile Force Base Band, Terminal, Network Operations and Maintenance, and Air Force Tactical Satellite Equipment (AN/TSC-94A/100A).

EDUCATION & ADDITIONAL CERTIFICATIONS

M.Ed., Instructional Technology, American Intercontinental University, Hoffman Estates, IL

BS, Informational Technology, summa cum laude, American Intercontinental University, Hoffman Estates, IL

Certifications:

Microsoft Certified Systems Administrator, MCSA, 2011

Microsoft Certified Systems Administrator, MCSA: Security, 2011

Microsoft Certified Professional, MCP, 2011

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