Engineer Manager
Resume:
Dell Lowry-Schiller
Email: *********@********.***
Address: **** * ********
City: Spokane
State: WA
Zip: 99205
Country: USA
Phone: 509-***-****
Skill Level: Management
Salary Range: 40
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
DELL LOWRY-SCHILLER
Spokane, WA 99205
Phone: 509-***-**** *********@********.***
QUALIFICATIONS
a Accomplished Network, Systems, and Telecommunications Engineer with years of experience in challenging, fast-paced environments supporting secure Windows and military telecommunications networks.
a Specialist in designing complex, integrated systems and network architecture; extensive experience supporting task order-specified requirements and leading system efforts for new projects and system optimizations.
a Detailed understanding of systems signal flow and communication standards for TDMA and VSAT KU & L band satellite operations.
a Creates daily work plans, establishes policies and processes, defines requirements, authors project plans, directs testing and support, and motivates/coaches teams. Active Secret Security Clearance.
RELEVANT CERTIFICATIONS & TRAINING
Microsoft Certified Systems Engineer, MCSE, 2011 Microsoft Certified Systems Engineer, MCSE: Security, 2011
Microsoft Certified IT Professional, Enterprise & Server Administrator Windows Server 2008, MCITP, 2011
Microsoft Certified Technology Specialist, MCTS, Server 2008, Vista, Active Directory, Network Configuration, 2011
CompTIA A+, 2011 CompTIA Network+, 2011 CompTIA Security+, 2011
DoD and US Army Training:
DoD IA Awareness Training Information Assurance Fundamentals (IASO)
CIO/G-6 Netcom Information Assurance Security+ CIO G-6/Netcom IA Technical Level 1
System Security Certified Practitioner (SSCP) DIACAP Training
TECHNICAL SKILLS
Expertise: Secure Telecommunications Systems, Network Design & Topologies, Site Configurations, Systems Performance Analysis, Data Management Systems Design, System Guidelines
Hardware: Desktops, HP Servers, Laptops, PDAs, Printers, Cell Phones, BlackBerries/Palm Trio, Peripherals, 1800 MHz TDMA Equipment, AN/TRC-170V 2 & 3, AN/TSC-94A/100A
Networking: LAN/WAN, TCP/IP, UDP, SSL, IPv4, ARP, STP, VTP, Cisco Routers/Switches, VoIP, Cabling, Fiber, Cat5/6, T1
Security: Encryption, Wireless Security, Anti-virus Software, Smart Cards, Cipher Lock (Programming/Implementation)
Platforms: Windows 95/98/ME/2000/XP/Vista/7, Working knowledge of Mac OS 10.3-10.7 and Server OS 10.6, Unix/Linux, Cisco Call Manager (all versions), Steelhead Server, Windows Server 2003/2008, Exchange Server, SQL Server DB/Clusters
Software: Active Directory, MS Office Suite, Perl, Python, SQL Statements, Browsers (Firefox, IE, Opera, Etc.), Pure Edge, Desktop Validator, Dameware
PROFESSIONAL EXPERIENCE
DRS-TSI / TECHNICAL AND MANAGEMENT SERVICES, Iraq 2003-2011
Chief Systems Engineer / Network Administrator / Chief Network System Analyst
Lead IT Support/Helpdesk team in onsite and remote-access troubleshooting to maintain, upgrade, and support network with up to 300 users over 200 computers, multiple servers, and CISCO IP phone service. Manage Windows Vista/7 environment with Active Directory, Windows Server 2003/2008, and MS Exchange Server.
a Direct daily support activities, prioritize issues, and serve as Tier 2 / 3 / 4 support for escalated hardware, software, and connectivity issues; ensure secure network with high performance and reliability.
a Architect and implement systems and network projects; design/re-design configurations and assess/optimize systems and network performance.
a Collaborate with management, stakeholders, and critical users to determine project roadmaps and priorities; develop requirements and author detailed plans/designs; ensure DoD security and standards are met.
a Personally manage overall maintenance and hardware upgrades/implementations of new systems, applications, and workflows; support cutovers of network components and capabilities.
a Create, set up, and maintain user accounts, computers, IP addresses, permission guidelines, etc.
a Install data and voice circuits and interconnecting LAN, including routers, switches, bridges, hubs, and servers.
a Initiate ongoing efforts to improve network performance and sustainability; analyze network traffic, connection times, transmission speeds, packet sizes and throughput, etc. to identify issues and develop recommendations.
DELL LOWRY-SCHILLER Page Two
Phone: 509-***-**** *********@********.***
PROFESSIONAL EXPERIENCE, Continued
a Coordinate the technical support and maintenance of VoIP and video teleconferencing equipment and the scheduling of system testing, upgrades, and re-homing of the system(s).
a Document standard operating procedures/instructions, develop and lead team and user training.
Key Accomplishments:
- Author, introduce, and update department IT guidelines, security protocols, standards, and procedures.
- Set up a CAISI wireless network (integrated telecommunications system); developed functional requirements, created plan and built server/communications room for network. Oversaw efforts to run and punch down cable (fiber, cat5, cat6), terminate fiber and all cables, and troubleshoot fiber issues.
- Designed, developed, and maintained multiple SQL databases and clusters; defined and allocated storage capacity on the CCM and Windows serversa exchange, domain controller, and toolbox. Generated complex queries and reports and managed SQL on the Cisco Call Manager for reporting.
- ( MORE
SUCH AS: ) Successfully managed all computer systems communications during highly rigorous Middle East deployment.
UNITED STATES AIR FORCE, Fairchild AFB, WA, & Manama, Bahrain 2001-2003
2E151 Satellite, Wideband, and Telemetry Systems Journeyman / Shop Supervisor
Supervised crew of 7 to provide technical support, maintenance, and repair of satellite terminal. Managed/tracked communications flight equipment and inventory valued at over $1M.
TEK SYSTEMS, Spokane, WA 2001
Field Technical II / Installer / Supervisor
Supervised 5-member team to install 1800 MHz TDMA equipment; troubleshot and resolved issues with the equipment. Wired T-1as to the alarm box, set power, installed radios, and commissioned sites.
WASHINGTON AIR NATIONAL GUARD, Spokane, WA 2000
Civilian Technician / Electronics Technician
Prepared and coordinated test equipment calibration; installed, maintained, diagnosed, and repaired microwave/satellite systems.
OTHER EXPERIENCE
UNITED STATES AIR FORCE NATIONAL GUARD, Spokane, WA 1998-2005
2E151 Satellite, Wideband, and Telemetry Systems Journeyman
Supported analog and digital systems. including digital multiplexers and microwave radios. Maintained AN/TRC-170V2&3 fixed SHF Satellite Communications Systems, Ground Mobile Force Base Band, Terminal, Network Operations and Maintenance, and Air Force Tactical Satellite Equipment (AN/TSC-94A/100A).
EDUCATION & ADDITIONAL CERTIFICATIONS
M.Ed., Instructional Technology, American Intercontinental University, Hoffman Estates, IL
BS, Informational Technology, summa cum laude, American Intercontinental University, Hoffman Estates, IL
Certifications:
Microsoft Certified Systems Administrator, MCSA, 2011
Microsoft Certified Systems Administrator, MCSA: Security, 2011
Microsoft Certified Professional, MCP, 2011
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