Customer Service Years Experience

Richard Payton

Email: ********@****-****.***

Address:

City: INDIANAPOLIS

State: IN

Zip: 46229

Country: USA

Phone: 317-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Energetic mixologist with fifteen years experience in the Hospitality industry. Strong passion for all brown liquors. Available to work all shifts. Bartender passionate about customer service and travel seeking a full-time position

Educational Background:

High School Dipolma from Wabash College, Crawfordsville IN 1/2001 to 5/1989 (Pre-Law)

Job History / Details:

Summary

Energetic mixologist with fifteen years experience in the Hospitality industry. Strong passion for all brown liquors. Available to work all shifts.

Bartender passionate about customer service and travel seeking a full-time position

Highlights

Rapid order processing

Exemplary customer service

Friendly and enthusiastic

Excels at upselling

Inventory management proficiency

Strong mathematical aptitude

Mastery of classic cocktail recipes

Accomplishments

Created new beverage recipes, including [], the bar's current highest selling drink.

Earned "Employee of the Month" award on four separate occasions during 1995-96.

Optimized in-store promotions and up-sold seasonal beverages that led to a 15 percentage increase in sales during the winter months.

Experience

December 2004 to January 2011

Capri Italian Restaurant Indianapolis, Indiana

Bartender

Thoroughly explained the characteristics and descriptions of wines and champagnes on the wine list to customers.

Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections.

Strictly abided by all state liquor regulations, particularly in regard to intoxicated persons and minors.

Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.

October 1997 to November 2004

George's Place: Steaks & Seafood Indianapolis, Indiana

Bartender

Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections.

Thoroughly explained the characteristics and descriptions of wines and champagnes on the wine list to customers.

Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.

Effectively handled customer complaints and special requests.

Provided prompt, efficient, friendly, and quality service at all times.

Education

1989 Wabash College Crawfordsville, Indiana

Bachelor of Arts Pre-Law

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