Glenn Plank
Email: aboxf0@r.postjobfree.com
Address:
City: Lake Forest
State: CA
Zip: 92630
Country: USA
Phone: 949-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Dedicated Systems Engineer with excellent technical, analytical and communication skills demonstrated by 22 years of experience.
Educational Background:
High School Dipolma from University of California, Irvine, Irvine CA 1/2001 to 8/1996 (Telecommunications Engineering)
High School Dipolma from California State University Long Beach, Irvine CA 1/2001 to 10/2012
Job History / Details:
Profile
Dedicated Systems Engineer with excellent technical, analytical and communication skills demonstrated by 22 years of experience.
Skills
Team leader
Develop company training for all positions
Deliver technical training
Interface and communicate with all positions within company
Very strong communication skills
Resolve complex issues in a timely and fair manor
Ability to deal with conflict resolution
Wide span of technical knowledge
Project management
Excellent verbal communicator
Accomplishments
Developed in house circuit board repair program including developing and building test equipment, writing training materials and delivering training. Generated new business and led to net new business increasing corporate wide revenue by 25 percentage .
Served as project manager to select new building location and was active lead in all aspects from selection, purchase, renovation, infrastructure build out and data/telecom selection and implementation. Project completed ahead of schedule and under budget.
Develop a dealer support network and sales mechanism resulting in a 30 percentage increase to revenue. Supported new customer stream with technical documentation, training and troubleshooting.
Professional Experience
August 2000 to Current
Spectrum Business Centers Huntington Beach, CA
Systems Engineer
Work within the sales process from initial meeting, assessing client needs, interfacing with client IT staff and developing and executing the implementation of document management systems. Includes training and developing education materials for our in house technical staff and support of both our in house technicians as well as outside IT support staff. Serve as primary interface between client and technical support personnel.
August 1990 to August 2000
Spectrum Business Centers Huntington Beach, CA
Field Technician / Service and Parts Manager
Performed field level maintenance on office equipment including network scanning and printing systems. Performed telecommunication troubleshooting, network protocol analysis for both wired and wireless communication, software testing and firmware updates. Used test equipment such as oscilloscopes, signal generators, voltmeters, spectrum analyzers and frequency counters to perform both component level and board level repair. Wrote documentation and developed component level repair and performed training for technicians.
August 1988 to August 1994
U.S. Air Force
Avionics Technician, USAF
Worked as a flightline and shop level avionics technician. Worked on the fire control radar on the F4-E, photo-reconnaissance systems on the RF4-C and instrument / autopilot on KC-135 refueling tankers. Attained the rank of Sergeant and supervised and took the lead role on the maintenance of these systems. Debriefed aircrews upon touchdown to expedite repair of mission critical systems.
Education and Training
University of California, Irvine Irvine, CA
Certificate Telecommunications Engineering
Earned my certificate in Telecommunications Engineering to augment my then current work duties at Spectrum Business Centers.
California State University Long Beach Long Beach, CA
Bachelor of Science Engineering Technology, Electronics
Was awarded the Outstanding Graduating Student award as voted by my peers. Served as the founding Chapter Vice President for the Instrument Society of America.
Affiliations
Past member of CompTIA and hold certifications in A and Network .
Current member of the Boy Scouts of America, serve as an Assistant Scoutmaster and Assistant Cubmaster.
Current holder of an FCC Technician Class amateur radio license.
Leader for the Orange County Hiking and Backpacking Club.