Post Job Free
Sign in

Manager Customer Service

Location:
Fort Worth, TX
Posted:
October 05, 2012

Contact this candidate

Resume:

Albert Bailey

Email: ********@**-*******.***

Address:

City: Fort Worth

State: TX

Zip: 76133

Country: USA

Phone: 817-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Meticulous Store Manager, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Payroll, Accounts payable and receivable, inventory control, manage a budget,staffing and training.

Educational Background:

High School Dipolma from Draughon Business College, Fort Worth TX 1/2001 to 5/1985 (Accounting)

High School Dipolma from Paschal, Fort Worth TX 1/2001 to 10/2012

Job History / Details:

Professional Summary

Meticulous Store Manager, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Payroll, Accounts payable and receivable, inventory control, manage a budget,staffing and training.

Core Qualifications

AccountsPayable/Receivable

Computer Literate

Weekly Payroll

Internal Auditing

Customer Service

Weekly inventory

P & L control

File/records Maintenance

Extremely organized

Team leadership

Report generation and analysis

Experience

April 2004 to August 2012

Taco Bell Corp Louisville, KY

Restaurant General Manager

My job responsibilities were to find and hire the best team members, inventory and labor control, manage restaurant budget, analyze restaurant's performance and create a follow up plan to maximize profitability without compromising the customer experience, ensure conflicts within the restaurant are resolved in a timely manner, consistently recognize and reward team member performance, ensure proper execution on all training and development plans, conduct weekly meeting, personally demonstrate positive interaction with customers and ensure that customer issues are resolved immediately.

March 1996 to April 2004

JDS Restaurants Shreveport, LA

Restaurant General Manager

Successfully led my restaurant on all customer service standards, and put together a team that consistently provides the customer with great food and a great experience and to have a restaurant that's a great place to work and run smoothly even when I am not there, control labor and food cost and P&L control

April 1994 to April 1996

Wendy"s Old Fashioned Hmbgs Dublin, OH

Co Manager

Provided support to the Restaurant General Manager by running great shifts and executing all the restaurant administrative duties. Provided the leadership necessary to ensure the restaurant sustains a acceptable level of the day to day operations in the absence of the Restaurant General Manager.

Education

1993 Draughon Business College Fort Worth, TX

Diploma Accounting

Representative Coursework: Accounting, Cost Accounting, Ten Key, Typing, Tax accounting and Business English

1985 Paschal Fort Worth, TX

High School Diploma General studies

Graduate of Paschal High School, Class of 1985

Professional Affiliations

Steve Taylor Restaurant General Manager Taco Bell Corp

817-***-****

Tarhonda Green Restaurant General Manager Taco Bell Corp

817-***-****

Steve Helm President JDS Restaurants Inc

800-***-****



Contact this candidate