Manager Human Resources
Resume:
Loretta Arroyo
Email: *********@********.***
Address: **** ******* ****
City: Brunswick
State: OH
Zip: 44212
Country: USA
Phone: 216-***-****
Skill Level: Management
Salary Range: 57
Willing to Relocate
Primary Skills/Experience:
Leadership Event Platn/Fundraising Public Speak/Presentation Project Mg Coaching/Training
Educational Background:
Masters Degree, Business/Human Resource
University of Phoenix, 05/2007 - 05/2010
Beachwood, OH
Not Selected,, Not Selected
Job History / Details:
Loretta Arroyo
Brunswick, OH 44212
HYPERLINK *********@********.***
Office Manager, Administrator, Executive Assistant with
exceptional follow-up and follow-through and extensive, diverse
experience at the highest levels of support. Enthusiastic and
flexible team leader, adapting easily to fast-paced environments.
Well versed in Fundraising, Event Planning, Human Resources and
Contract Negotiation. Creative problem solver with ability to
work effectively, both cross functionally and at all
organizational levels. Strong communication, problem-solving and
strategic planning skills to pragmatically focus on goals, cost
containment and business benefits capture. Key skills include:
* Project Implementation / Management
* Contract Negotiation
* Performance Management
* Information Systems
* Presentations / Preparation / Delivery
* Staff Training / Teaching / Coaching
* Event Planning & Publicity
* Database Oversight
* Grant Writing / Fund Raising
* Community Outreach
* Data Collection / Reporting
* Microsoft Office Suite; Visio; Publisher; Adobe
PROFESSIONAL EXPERIENCE
The Cleveland Clinic, Cleveland, OH
1996 - Present
Non-profit academic medical center provides clinical and hospital
care and is a leader in research, education and health
information.
Research Coordinator
2006 - Present
Implement and conduct research study for work scope and assist
with bio-specimen collection and transportation. Assure accurate
data collection, abstraction, organization and documentation and
maintain internal / external databases.
* Determine and distribute appropriate educational materials to
patients, community and staff to educate these populations
regarding colon cancer signs and requisite preventive actions
required.
* Conduct follow-up interviews on patients within the Registry at
4-, 8- and 12-year intervals to track and document post treatment
outcomes and related family health matters.
* Assist with development and maintenance of research protocols
and Q-Board, a strategic tool to ensure data and enrollment
targets are met, progress measured, and obstacles to success
overcome.
* Conduct presentation to Taussig Cancer Institute employees to
educate them on directing patients to specific studies and the
requisite procedures, guidelines and protocols regarding them.
* Perform post treatment surveys of patients to collect
information regarding subsequent medical conditions, treatment
and outlook. Also interview patients for Risk Factor
Questionnaire (RFQ).
* Collate and prepare overviews of medical data to aid physician
reports at medical conferences. Compile information for periodic
Q-Board evaluations overseen by hospital chairman.
* Cited as co-author in various medical journal articles,
including an August 2011 article in the ANZ Journal of Surgery.
* Served as United Way Team Chairperson 2011. Spearheaded 2011
United Way fundraising campaign that exceeded prior year
performance, collecting in excess of $50K.
Donor Awareness Assistant Coordinator
2000 - 2006
Developed the newly established position into an integral part
of the hospital`s organ transplant program.
* Liaised with case managers from insurance providers regarding
patient and physician referrals.
* Managed IRB submissions Main Campus and Health System Hospitals
for entire grant period.
* Coordinated In-services, meetings and interventions for grant
participants.
* Assisted in selection, purchase and delivery for grant study
period throughout CCHS.
* Provided administrative support for Family Liaison Service,
Manager of Family Liaison and Donor Awareness Coordinator.
* Spearheaded projects suggested from meetings to ensure they
were on time and target by conducting educational services based
on outcomes from surveys.
* Worked with CCHS leaders and executive staff to ensure
employees had proper education and materials to meet regulations
set forth by CMS in regards to First Call to Lifebanc on
potential patients for donation.
* Worked with Co-PI on projects based on outcomes from surveys.
Met with executive leaders within CCHS to ensure project
deadlines were met on a quarterly basis.
* Successfully solicited a $45K charitable contribution from Best
Buy Corporation to Lifebanc.
* Liaised with other hospitals and organizations to arrange the
Gift of Life Walk and Donate Life Month events, including event
planning, advertising and gifts for attendees and participants.
* Represented hospital at organ donation conferences, including
those sponsored by Lifebanc and Minority Organ Tissue Transplant
Education Program (MOTTEP).
Medical Secretary / Workleader
1996 - 2000
Promoted from Secretary II to Secretary I by hospital chairman
within 3 months. Assisted with work schedules for secretaries,
corrective action, performance evaluations.
Lutheran Hospital, Cleveland, OH
1986 - 1995
Assistant Workleader
Scheduled 15 physicians and also assisted in the day-to-day
management of the office.
T. G. Exconde, MD and Associates, Cleveland, OH
1983 - 1986
Office Manager
Supervised day-to-day office management activities. Also served
as Medical Assistant.
EDUCATION
Master of Business Administration / Human Resources Management
(MBA)
Bachelor of Science (BS) in Business Administration
University of Phoenix, Phoenix, AZ
CERTIFICATES
Project Management Life Cycle, 2012
Collaborative Institutional Training Initiative (CITI), 2009, 2012
Reiki in Health Care, 2012
PROFESSIONAL AFFILIATIONS
Group of Aspiring Leadership (GOAL), 2010 - Present
United Way Leadership Council, 2012
Allocation Panel Member, United Way, Medina County, 2012
Lifebanc, 2000 - 2006
United Network Organ Sharing, 2000 - 2006
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