Customer Service Sales

Angela Murphy

Email: ********@************.***

Address:

City: Douglasville

State: GA

Zip: 30134

Country: USA

Phone: 770-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Friendly and enthusiastic Retail Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process.

Educational Background:

High School Dipolma from East Paulding High School, Dallas GA 1/2001 to 5/2000 (College Preparatory Classes)

Job History / Details:

Career Overview

Friendly and enthusiastic Retail Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process.

Core Strengths

Able to multi-task under pressure

Customer service-oriented

Cash register familiarity

Approachable

Detail-oriented

Team player

Reliable and dependable

Goal-oriented

Friendly demeanor

Reliable and dependable

Data entry

Typing speed 80-90 WPM

People-oriented

Accomplishments

Received numerous pins (awards) for exemplary customer service.

Received awards for exceeding sales goals.

Was promoted to Lead Associate.

Work Experience

October 2005 to April 2006

Wal-Mart Dallas, Georgia

Cashier

Received and processed cash and credit payments for in-store purchases.

Responded to customer questions and requests in a prompt and efficient manner.

Engaged with customers in a sincere and friendly manner.

Completed all cleaning, stocking and organizing tasks in assigned sales area.

Demonstrated that customers come first by serving them with a sense of urgency.

Worked as a team member to provide the highest level of service to customers.

Maintained friendly and professional customer interactions.

April 2002 to October 2005

PetsMart Douglasville, Georgia

Pet Care Lead/ Cashier

Greeted customers in a timely fashion while quickly determining their needs.

Described use and operation of merchandise to customers.

Recommended merchandise to customers based on their needs and preferences.

Received and processed cash and credit payments for in-store purchases.

Wrote sales slips and sales contracts.

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Responded to customer questions and requests in a prompt and efficient manner.

Contacted other store locations to determine merchandise availability.

Shared product knowledge with customers while making personal recommendations.

Engaged with customers in a sincere and friendly manner.

Completed all cleaning, stocking and organizing tasks in assigned sales area.

Demonstrated that customers come first by serving them with a sense of urgency.

Prioritized helping customers over completing other routine tasks in the store.

Worked as a team member to provide the highest level of service to customers.

Maintained friendly and professional customer interactions.

Educational Background

2007 Chattahoochee Technical College Dallas, Georgia

Certificate Veterinary Assistant

Graduated with a 4.0 GPA

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