Sales Insurance Agent

Stephanie Martin

Email: ********@********-*****.***

Address:

City: Virginia Beach

State: VA

Zip: 23455

Country: USA

Phone: 757-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Insurance agent with more than 14 years of experience of writing and servicing clients' insurance needs. DJ/Entertainer with over 17 years of experience in radio/private parties/public events.

Educational Background:

High School Dipolma from Bayside High School, Virginia Beach VA 1/2001 to 6/1996 (General)

Job History / Details:

Career Focus

Insurance agent with more than 14 years of experience of writing and servicing clients' insurance needs.

Summary of Skills

Complex problem resolution

Needs assessments

Product management

Cash management experience

Licensed in property/casualty and life/health

Social media marketing

Social networking design/management

Licensed notary

Perform well in high-demand, fast-paced environments

Accomplishments

Trained staff on product knowledge and all computer applications

Able to research client issues, obtain answer and explain to client

Service all product lines

Inventory Control

Restocked and organized items as necessary and as directed.

Handled all email marketing

Pivot to new policies while in discussing current coverages with client

Professional Experience

February 1998 to September 2012

State Farm Virginia Beach, VA

Office Representative

Proficient in all programs, applications, and product knowledge. Specialize in payment plan and Prospector . Responsible for incoming marketing leads and social media updates. Train new employees in all aspects of business.

March 2004 to Current

Astro Entertainment Virginia Beach, VA

DJ/Entertainer

DJ/Entertain in all types of private and public events. Attention to detail, being self reliant, and a positive enthusiastic attitude is crucial. Specialize in wedding receptions. Able to change rolls from DJ, to MC, or party coordinator within just a moments' notice. Able to recommend party flow and applicable music for event. Anticipate guests' needs and consistently meet or exceed expectations.

June 1994 to February 1998

Playmore Games and Music Virginia Beach, VA

Store Manager

Developed a comprehensive training program for new sales associates. Hired and trained all sales staff. Planned and directed staff training and performance evaluations. Shared product knowledge with customers while making personal recommendations. Resolved customer complaints per month regarding sales and service. Placed special orders and called other stores to find desired items. Operated a cash register to process cash, check and credit card transactions. Administered all point of sale opening and closing procedures. Operated top selling store in the company.

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August 1998 to September 2004

Target Virginia Beach, VA

Guest Service

Worked as a team member to give the highest level of service to customers. Demonstrated that customers come first by serving them with a sense of urgency. Able to cover any position in the store. Assisted "team leader on duty" when no assistants were scheduled. Able to set or change plan-o-grams as well as restocking items on the floor or in the back room. Managed the team responsible for the weekly sales ad, including marking items that are on sale, replacing, or substituting items as necessary. Specialized in toys and back stock during Holiday season. Trained new team members.

Education,

Continuing Education

Complete all required continuing education credits to maintain my property/casualty and life/health licenses.

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