Kenyona Deyampert
Email: abox2h@r.postjobfree.com
Address:
City: Clinton Township
State: MI
Zip: 48036
Country: USA
Phone: 586-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Meticulous client-focused professional, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Human Resource Development, Unemployment Insurance Examiner, and Information Technology.
Educational Background:
High School Dipolma from Wayne State University, Detroit MI 1/2001 to 8/2009 (Psychology)
High School Dipolma from Western Michigan University, Detroit MI 1/2001 to 10/2012
Job History / Details:
Professional Summary
Meticulous client-focused professional, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Human Resource Development, Unemployment Insurance Examiner, and Information Technology.
Core Qualifications
Process implementation
Reports generation and analysis
Data management
Team leadership
Microsoft Office
Quick learner
Process implementation
Customer Satisfaction
Customer Needs Assessment
Client assessment and analysis
Strong verbal communication
Experience
January 2012 to August 2012
Center for Learning and Development Detroit, MI
Human Resource Developer
Worked directly with Office of Employer Ombudsman and Customer Service Department Director to conduct skill analysis to address areas of training needed to better service the employees, management, employers, and customers, which led to onsite training.
Planned, developed and executed staff training for several locations and multiple groups of people.
Created training modules and multimedia presentations for enhanced understanding.
Organized and monitored training staff with specific skill sets to effectively conduct staff training.
Created and submitted monthly reports of work objectives to department director.
April 2006 to January 2012
State of Michigan Detroit, MI
Unemployment Insurance Examiner
Interview claimants, employers, and other interested parties of a claim and assess needs.
Conduct extensive investigations of claimant separations to effectively adjudicate the claim.
Initiate field audits of employers businesses to ensure proper unemployment insurance tax status is in effect.
Process new and continued unemployment claims, appeals and protest.
Issue pay adjustments. Train new unemployment agency employees and management staff at various agency locations.
Lead team staff meetings.
February 2005 to April 2006
Third Judicial Circuit Court Detroit, mi
Database Specialist
Created, administered and maintained client and vendor database for federal program.
Served as case worker.
Recruited vendors for free community based services for program participants.Conducted analysis to address prospective participants needs which led to linking them to appropriate community based services.
Created monthly reports to submit to board of review
Education
2009 Wayne State University Detroit, MI
Bachelor of Arts Psychology
Western Michigan University Kalamazoo, MI
Computer Systems Engineering
Professional Affiliations
Member, Alumni Association of Wayne State University