Melissa Baker
Email: ********@************.***
Address:
City: McCool Junction
State: NE
Zip: 68401
Country: USA
Phone: 402-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Skilled and talented Optician. Assisted patients with frame selection according to style and color; ensured that frames were a good fit, coordinated with facial and eye measurement and optical prescription. Used pupilometer, and other measuring devices for optimum optical fit. Assessed patients optical needs, style wants and budget and recommended various lens styles, coatings, etc. accordingly. Advocated and sold sunwear. Made most patients look good and feel good about wearing glasses. Ordered frames and lenses; safety orders; maintained records of orders, rx's, payments, etc. with electronic health records. Communicated with patients on order status; delays, etc. Performed administrative duties such as submitting and filing insurance information and claims, tracking inventory and sales, reconciled AP frame statements and performed simple bookkeeping. Front office duties; answered phones, scheduled appts and referrals, took payments, moved patients, etc. Customer serivce for patient satisfication Used lensometer and other tools to inspect and verify order specifications. Dispensed, adjusted, instructed patients how to wear and care for glasses. Repaired glasses. Selected frames for inventory from frame representatives. Maintain displays of frames, sunwear, and optical goods. Contact lens services, training; inserting, removing, and care of. Performed pachymetrys. Diagnostic testing with autorefractor, GDX, visual field testing, optomap, and OCT. Also took the trash out when needed.
Educational Background:
High School Dipolma from Shasta College, Redding CA 1/2001 to 12/2003 (Horticulture-Master Gardener)
High School Dipolma from York College, Redding CA 1/2001 to 10/2012
High School Dipolma from Skyways Aviation, Redding CA 1/2001 to 10/2012
High School Dipolma from References, Redding CA 1/2001 to 10/2012
High School Dipolma from, Redding CA 1/2001 to 10/2012
High School Dipolma from, Redding CA 1/2001 to 10/2012
Job History / Details:
Professional Summary
Skilled and talented Optician. Assisted patients with frame selection according to style and color; ensured that frames were a good fit, coordinated with facial and eye measurement and optical prescription. Used pupilometer, and other measuring devices for optimum optical fit. Assessed patients optical needs, style wants and budget and recommended various lens styles, coatings, etc. accordingly. Advocated and sold sunwear. Made most patients look good and feel good about wearing glasses. Ordered frames and lenses; safety orders; maintained records of orders, rx's, payments, etc. with electronic health records. Communicated with patients on order status; delays, etc. Performed administrative duties such as submitting and filing insurance information and claims, tracking inventory and sales, reconciled AP frame statements and performed simple bookkeeping. Front office duties; answered phones, scheduled appts and referrals, took payments, moved patients, etc. Customer serivce for patient satisfication Used lensometer and other tools to inspect and verify order specifications. Dispensed, adjusted, instructed patients how to wear and care for glasses. Repaired glasses. Selected frames for inventory from frame representatives. Maintain displays of frames, sunwear, and optical goods. Contact lens services, training; inserting, removing, and care of. Performed pachymetrys. Diagnostic testing with autorefractor, GDX, visual field testing, optomap, and OCT. Also took the trash out when needed.
Professional Experience
July 2008 to March 2012
EyeCare Associates, LLC York, NE
Optician
HIPPA, Fitted and dispensed eyewear from pediatric to geriatric patients.
Electronic Health Records; maintained accurate records of patient care, condition, progress and concerns. Diagnostic testing
February 2006 to July 2008
Campbell's Nursery Lincoln, NE
Horticulturist-Tree and Shrub sales
Sales; trees and shreubs, bulbs, etc. Customer educationI; various garden designs; investigated and resolved customer inquiries and concerns in an empathetic manner. Shrub ordering, roses and special orders. Care, maintenance and display of green goods; compiled list of natives for information handout, forklift experience; cashier experience, professional Christmas tree light stringer; wreath maker and container designer.
March 2003 to June 2005
Wyntour Gardens Redding, CA
Horticulturist
Sales and customer education, ordering of nursery stock, care, maintenance and display of green goods. Container gardening. Staff as a whole earned Chamber of Commerce award for excellence in customer satisfaction.
September 2002 to February 2003
North Valley Investigations Redding, CA
Clerical Support-Transcription
Transcription, chronologies & reports, general office duties.
Education and Training
2003 Shasta College Redding, CA
Master Gardener Horticulture
York College York, NE
2 years General
Skyways Aviation York, NE
FAA written exam private pilot training
References Renee Frakes, Lincoln, NE
friend Silverhawk Inc.
Duane Novotony, Lincoln, NE
Manager Campbell's Nursery
Denise Mahoney, Redding, CA
Office Manager North Valley Investigations