Customer Service High School

Brad Jones

Email: ********@**********.***

Address:

City: Cambridge

State: MA

Zip: 02138

Country: USA

Phone: 617-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Personable and responsible Cashier with 20 years in retail and customer service. Solid team player with upbeat, positive attitude.

Educational Background:

High School Dipolma from New England Conservatory, Boston MA 1/2001 to 6/1972 (Jazz(Afro-American) saxophone)

High School Dipolma from Morehead St. University, Boston MA 1/2001 to 10/2012

High School Dipolma from Lower Burrell Senior High School, Boston MA 1/2001 to 10/2012

Job History / Details:

Professional Summary

Personable and responsible Cashier with 20 years in retail and customer service. Solid team player with upbeat, positive attitude.

Skill Highlights

Store maintenance

Inventory control

Markdown/promotional procedures

Top sales performer

Telephone inquiries

Telecommunication skills

Adaptability

Courteous demeanor

Customer service expert

Work Experience

July 2007 to March 2012

Barnes & Noble Boston, MA

Bookseller

Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.

July 2005 to April 2007

Borders Bookstores Cambridge, MA

Bookseller

worked General Information/Cash wrap/Music and DVD department. Shelved inventory during peak volume seasons

November 2003 to April 2007

Sam Goody Boston, Ma

Third Key/ Asst Manager

Earned management trust by serving as key holder, responsibly opening and closing store.

September 2000 to November 2001

Harvard Bookstore Cambridge, MA

Bookseller

Independent bookstore allowed complete range of experience from unpacking and sorting books, to section maintenance, to hosting author events.

Education and Training

1972 New England Conservatory Boston, MA

Master of Arts Jazz(Afro-American) saxophone

featured performer with Stage Band #1, Concert chorus, chamber singers, Wind Ensemble.

1970 Morehead St. University Morehead, KY

Associate of Arts Music Education(High School Cert)

selected as campus "Mover & Shaker", 1970 (among 12 in all) Performed with Marching Band, Wind Ensemble, Concert Choir, 1st Jazz Ensemble, completed Student Teaching unit (5th grade-high school) ; edited and read news, and hosted jazz record show on college radio station

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1966 Lower Burrell Senior High School Lower Burrell, PA

High School Diploma College Prep

Concert Band (clarinet), Jazz Ensemble, (tenor saxophone), lead in class play, Junior and Senior years, Feature Editor, school newspaper, graduated in top 10 percent of class.

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