Management Customer Service

John Harris

Email: *********@********.***

Address: *** ******* *******

City: Austin

State: TX

Zip: 78733

Country: USA

Phone: 806-***-****

Skill Level: Management

Salary Range: 40

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

JOHN D. HARRIS, CMP

704 Crystal Terrace a Austin, TX 78733 a 806-***-**** a *********@********.***

EVENTS DIRECTOR

Accomplished events coordinator with experience managing over 500 events for clients such as Hewlett-

Packard, Microsoft, Intel, AMD, and DreamWorks. Extensive track record running complex,

simultaneous events including small and large conferences, meetings, conventions, festivals and shows

for domestic and international clients. Energetic team leader with an eye for improving operational

processes. Business development executive with a track record of growing revenue, increasing

profitability, and developing long-term client relationships.

CORE COMPETENCIES

a Large Event Coordination a Operations & Administration a Sales & Marketing

a Team Management a On-Site Management a Business Development

a Strategic Planning & Logistics a Budgeting & Tracking a Networking & Resourcing

PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS

CONVENTION MANAGEMENT ASSOCIATES, Austin, TX 2000 - Present

VP Event Management

Oversee planning and production for over 500 corporate events a conferences, conventions, meetings,

seminars, exhibitions, trade shows, festivals a with up to 1,000 attendees each. Clients include Hewlett-

Packard, Intel, AMD, Cisco, Microsoft, and DreamWorks. Coordinate facilities, vendors, signage,

displays, technology, security, transportation, accommodations, guest management, attendee tracking,

and up to 100 staff members for events in 40 states and 50 cities.

a Increase revenues 400% through producing high-quality events, optimizing resources, and

building long-term relationships.

a Grew number of annual events from 25 to 115.

a Selected as 1 of 6 Hewlett-Packard company-wide event management vendors by exceeding

customer expectations.

a Enhance company scalability and growth by developing operational processes and teams to

administer multiple events simultaneously.

JH LIMITED, Dumas, TX 2005 - 2008

President

Ran independent event management business to serve 5 national markets. Developed, installed, and

maintained guest registration and lead retrieval systems for trade shows and conferences.

a Set up and maintained information management system for industrial and associations

conventions that enabled customized, targeted vendor relations and efficient registration

management.

a Organized ground breaking ceremony activities for Texasa first ethanol plant, attended by local

and state officials and covered by national press.

ALL STATE FASTENER, Amarillo, TX 1998 - 2000

Branch Manager

Managed store operations serving 150 clients for a leading global industrial hardware distributor.

Performed multiple duties including accounting, sales, customer service, marketing, and staff

management for 10 employees.

JOHN D. HARRIS, CMP

a Closed 70 new customer accounts and increased monthly revenues by 500% through aggressive

prospecting and networking, including customer referrals, telephone solicitation, email

campaigns, outside sales calls, and other marketing initiatives.

a Generated companyas first profitable quarter within the first 6 months of employment.

a Implemented ajust-in-timea inventory management system to increase inventory turnover.

EDUCATION

University of Missouri, St. Louis, Missouri

Bachelor of Science in Business Administration

EVENT MANAGEMENT CERTIFICATION AND TRAINING

a Certified Meeting Professional - CMP (2012)

a Meeting Professionals International (MPI) 2012 & 2008 World Education Congress

a MPI 2010 Global Certificate in Meetings and Business Events II a San Diego State University

a MPI 2010 & 2011 Texas Education Congress

LEADERSHIP EXPERIENCE

a City Commissioner, City of Dumas, Texas

a Board of Directors, Dumas Economic Development Corporation

a Public Relations Chairman, Dumas Education Foundation

a Secretary, Moore County Appraisal District

a 18th District Vice-Commander, American Legion Department of Texas

a Advisory Council, KACV-TV (Public Television for Texas Panhandle)

a United States Marine Corps

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